ตัวอย่าง Medical Receptionist Resume

ตัวอย่าง Medical Receptionist Resume (ภาษาอังกฤษ)

[Your Name]

[Address]

[City, State, ZIP Code]

[Phone Number]

[Email Address]

Objective:

Friendly and organized medical receptionist with [Number] years of experience in providing excellent customer service and administrative support in a medical office setting. Dedicated to creating a positive patient experience and ensuring smooth clinic operations. Seeking a challenging position as a medical receptionist to utilize my strong communication skills, attention to detail, and ability to multitask effectively.

Education:

Associate Degree in Medical Office Administration [College/University Name], [City, State] [Year]

Skills:

• Proficient in managing front desk operations, including scheduling appointments, answering phone calls, and greeting patients.
• Strong knowledge of medical terminology and procedures.
• Excellent customer service and interpersonal skills.
• Ability to maintain patient confidentiality and handle sensitive information with discretion.
• Proficient in using electronic health records (EHR) and medical office software.
• Exceptional organizational and time management abilities.
• Excellent written and verbal communication skills.
• Ability to multitask and handle a high volume of administrative tasks.
• Strong attention to detail and accuracy in maintaining records and files.
• Proficient in handling insurance verification and billing procedures.

Professional Experience:

Medical Receptionist, [Medical Practice], [City, State] [Years]

• Greeted patients, answered phone calls, and scheduled appointments using electronic scheduling system.
• Verified patient insurance information and processed necessary paperwork.
• Managed patient check-in and check-out processes, ensuring accurate and complete documentation.
• Collected co-pays and processed payments, maintaining accurate records.
• Prepared and maintained patient charts and records, ensuring confidentiality and compliance with HIPAA regulations.
• Assisted in maintaining the cleanliness and organization of the reception area and waiting room.
• Handled incoming and outgoing correspondence, including faxes, emails, and mail.
• Provided excellent customer service, addressing patient inquiries and concerns in a professional and timely manner.
• Assisted in coordinating referrals and scheduling diagnostic tests or procedures.
• Collaborated with healthcare professionals and staff to ensure smooth clinic operations.

Administrative Assistant, [Medical Office], [City, State] [Years]

• Assisted in managing front desk operations, including answering phone calls, scheduling appointments, and greeting patients.
• Managed patient registration, including verifying patient information and updating records.
• Prepared and maintained patient charts and records, ensuring accuracy and completeness.
• Assisted in managing insurance billing and claims, including verifying insurance coverage and submitting claims.
• Handled incoming and outgoing correspondence, such as faxes, emails, and mail.
• Assisted in organizing and coordinating office events and meetings.
• Provided administrative support to healthcare professionals and staff as needed.

Skills:

• [List any additional skills relevant to the medical receptionist role, such as proficiency in specific software or languages.]

References:

Available upon request