ตัวอย่าง Resume สถาปัตยกรรม (Architecture) ฉบับที่ 146

Professional Summary

Tier 2/3 network & server troubleshooting, maintenance, and installation. Currently the escalation point between systems, applications, and network administrators. Studying to complete CCNA and CompTia Management+, gain knowledge/skills to acquire CCNP then CCIE. KNOWLEDGE BASE Windows 10 & 7, embedded - Dell SonicWall VPN/MPLS VOIP (Zultys, Avaya/ESI) Citrix LANDesk Kaspersky JiraConfluence Sharepoint Windows AD HPDM 4.7 ScreenConnect Dell Kace Samanage Framework LTC PaperCut Altiris - Docutrack

Experience

Education

• Texas A&M University · December 2008
• Bachelor of Science: Agricultural · Leadership and Development · Agricultural Leadership and Development · Setup/maintain 100+ UTM Firewalls with VPN, failover, and remote management · Install/Manage POE cameras for security/documentation of medication at automated pharmacies Maintain & troubleshoot pharmacy networking to data center over MPLS and VPN · Develop documentation for troubleshooting, escalation, and DR · Develop copy script and image process of RAID PC without data loss · Hca - Help Desk Manager · Computer/software support for 6500+ clients including windows XP, vista, 7, server 2008, 10.5, 10.6, Autodesk 2012, Adobe CS 5.5, Arc GIS, SPSS and other programs through SCCM, Altiris 6.9, Logmein, and teamviewer. · Remote support for 6 Rio Grande Valley Centers · Implemented PaperCut print tracking to evaluate budget and cost losses providing at cost price with highest quality · Secure printer/hardware/software purchases from multiple venders Develop and implement OSX while integrating with windows ad · Managed print server for staff and student printing · Project manager for new ITS website including large knowledge base of department · Assist with client side mail migration exchange 2003 to 2007 · Coordinate WIN XP to WIN 7 and office 2003/7 to office 2010 for all staff and faculty ensuring data integrity · Provide one week training program to new employees · Taught single class sessions to incoming freshman and transfer students · Dispatched 15 Help Desk staff and 4 techs to appropriate level issues maintaining prompt and thorough resolutions
• Conflict resolution between college and department staff/faculty · Perform employment processes and evaluations as needed · Documented repair procedures and policies in effort to enhance efficiency and knowledge base. · Jack Hilliard Distributing - Inventory Management · City, STATE- 07/2008 - 02/2010 · Maintain accurate inventory, reconcile daily sales · Train new warehouse employees in order processing · Verify and document bills of laden · Design efficient floor plan for new products · Identify and locate missing inventory · Repair and return to inventory damaged products · Warehouse lead August-December 2008 · Implemented objective suggestions from warehouse employees to increase efficiency and safety Discovered and resolve format errors with new customer account profiles while documenting errors to simplify solving future inaccuracies.