ตัวอย่าง Resume ยานยนต์ (Automobile) ฉบับที่ 236
Resume Example Automobile #0236 ประมาณ 788 คำ
เรซูเม่ฉบับนี้เป็นตัวอย่างสำหรับตำแหน่ง Front Desk/Guest Service Representative ระดับมืออาชีพ มีประสบการณ์รวมประมาณ 8 ปี เรานำมาวิเคราะห์เพื่อให้เห็นว่า โครงสร้างมีจุดเด่นอย่างไร และส่วนใดนำไปปรับใช้กับข้อมูลของคุณได้
จุดเด่นของฉบับนี้ แสดงประสบการณ์ทำงาน 4 ตำแหน่ง พร้อมหน้าที่และผลงานของแต่ละช่วงอย่างเป็นลำดับ
สิ่งที่ควรสังเกตในตัวอย่างนี้
- ประวัติงานต่อเนื่อง 8 ปี เห็นการเติบโตของตำแหน่งได้ชัด
- ประสบการณ์ 4 ตำแหน่ง ไล่ระดับจาก Junior ขึ้นไปจนถึงตำแหน่งปัจจุบัน
- Professional Summary กระชับ ใช้คำที่สื่อความสามารถได้จริง
Professional Summary
I would like to secure a long term employment with a company that is known to provide superior customer service as I am a pleasant, upbeat person focused on quality customer service. I am a team player that can shoulder many responsibilities and duties. A real go-getter with pleasant attitude and well-developed interpersonal skills. Hoping to join exciting organization in role of General Manager of a well respected hotel. Reliable and enthusiastic individual. Skilled in customer engagement, and service. Known for remaining poised and calm in busy environments. Service-oriented Front Desk Agent with years of experience providing unparalleled service to guests of upscale hotels. Dedicated team professional adept at ensuring pleasant and comfortable guest experiences. Well-versed in managing reservations and group events, with proficiency.
Experience
Front Desk/Guest Service Representative01/2017 - Current
Schulte Hospitality Group
- Loss prevention
- Cash register operations
- Product promotions
- Promote high level of guest satisfaction through genuine, enthusiastic and friendly interactions. Always greet guests with a smile and happy disposition, even on the phone.
- Arrange special accommodations for guests to maintain optimal satisfaction
- Post room charges such as food, pets and telephone calls based on individual customer actions.
- Reserve guest rooms over phone, in person and via computer for travelers and provided confirmations.
- Monitor reservations to track incoming parties and special events. Set up Group reservations.
- Provide property details to patrons, including dining area, pool and spa. Give them information needed about area such as restaurants and local attractions.
- Work as GM's assistant when she was absent in duties such as payroll, dealing with State Health Inspectors, supervising other employee's needs and scheduling. I handle the Receivables for GM.
- Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Front Desk/Guest Service Associate01/2015 - 01/2017
Rodeway Inn
- Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
- Arranged special accommodations for guests to maintain optimal satisfaction
- Posted room charges such as food, liquor and telephone calls based on individual customer actions.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process. And always had a smile.
- Provided property details to patrons, including dining areas, pool and spa.
- Reserved guest rooms over phone, in person and via computer for travelers and provided confirmations.
- Monitored reservations to track incoming parties and special events.
- Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Worked as GM's assistant when she was absent. Handled the payroll, dealt with fellow employees regarding schedule/training. Dealt with Receivables
Automotive Department Manager08/2010 - 12/2016
- Organized and updated schedules to optimize coverage for expected customer demands.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Guided and supported on average half dozen staff members to consistently achieve team and personal goals.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Trained, supervised and motivated team members to provide knowledgeable and fast service to every customer. - Worked in store as a cashier then promoted to Customer Service Manager before being promoted to TLE Department Supervisor. In the CSM position I dealt with customer's needs and complaints. As well as supervised Cashiers and maintained their schedules.
Automobile Estimator/Front Office Manager03/1995 - 03/2010
Natomas Auto Body & Paint
- Efficiently completed parts orders, resulting in all projects being completed on time.
- Resolved all customer issues to maintain high standards of customer satisfaction.
- Managed wide variety of customer service and administrative tasks to resolve customer issues.
- Processed average of a dozen or more estimates each day to keep workflows moving smoothly.
- Estimated damaged vehicles. Negotiated with customers and insurance appraisers. I gave excellent customer
- service which entailed heling customers make their claims or to get in contact with insurance company on their behalf (i.e. rental car set up, get Direct Repair Assignments, confirm deductibles)
- As Office Manager I was there to calmly handle customer's concerns or issues. I oversaw office staff. Was entrusted to be signer on the company checking account.
- Distributed company correspondence, including memos and/or letters to insurance companies while setting up their Direct Repair Program.
Education
- Associate of Applied Science: Business Administration And Management
- LDS Business College - Salt Lake City, UT
Skills
Guest servicesInventory control proceduresMerchandising expertise
สรุปว่าจะได้อะไรจากตัวอย่างนี้
ตัวอย่างนี้ช่วยให้เห็นแนวทางการเขียนเรซูเม่สำหรับตำแหน่ง Front Desk/Guest Service Representative ประสบการณ์ 8 ปี โดยเปิดด้วยบทสรุปที่บอกจุดเด่นของผู้สมัคร ตามด้วยประสบการณ์ทำงาน 4 ตำแหน่ง และข้อมูลการศึกษาที่จำเป็น พร้อมทักษะที่เกี่ยวข้องกับงาน คุณสามารถนำลำดับและวิธีนำเสนอไปปรับใช้ โดยเปลี่ยนรายละเอียดให้ตรงกับประสบการณ์จริงของคุณ
อย่างไรก็ตาม เรซูเม่ที่ชนะต้องเขียนให้ตรงตำแหน่งที่คุณสมัครโดยเฉพาะ ตัวอย่างนี้คือต้นแบบ ไม่ใช่สำเนา ทีมเรซูเม่ของเรารับเขียน Resume และ Cover Letter ภาษาอังกฤษให้โดดเด่นจากคู่แข่ง ส่งงานใน 2 วัน รับประกันความพึงพอใจ