ตัวอย่าง Resume งาน BPO / Call Center (BPO) ฉบับที่ 6

Professional Summary

Looking for an opportunity to secure the BPO Manager position with a reputable firm in which to enhance my career and help the company meet its goals. BPO Manager | 2016 - Present Accenture - Managed relationships with Client at both the operations level and with functional peers. - Ensured efficient utilization of company assets and resources within BPO facility. - Created and independently validated opportunity-specific economic models and business cases. - Acted as a single point of contact for all data management center deliverables during the Study Set-up, Conduct and Close- out phases. BPO Manager | 2014 - 2016 KPMG - Worked closely with Customer and global delivery team to understand and define the scope of the project release. - Coordinated to provide support for Data Safety Monitoring Board and all other vendors including Investigator's site and the clients' internal teams. - Provided sound business rationale for improving the business case for non-qualified opportunities. - Managed the due diligence, contracting, and negotiations processes.

Experience