ตัวอย่าง Resume งาน BPO / Call Center (BPO) ฉบับที่ 51

Professional Summary

To work as senior BPO Solutions Architect for an outsourcing company. Summary of Qualification - 11 years of experience as a solutions architect with the last 5 years in a BPO company. - Excellent organizational and computational skills - Excellent verbal and writing communication skills. Career Experience/Job History 1999-Present: BPO Solutions Architect, Accenture, NYC Work closely with client outsourcer to capture all pertinent information behind the business process including automated systems, policies, decisions support systems, procedures and coordinating requirements with external offices and departments. - Work with Account Managers in developing the BPO solution prior to presenting to clients for approval. - Work with overseas Accenture centers to brief BPO mobilization managers to identify local requirements and gather cost information for correct client billing - Modify and adjust solutions plan according to realities in project management 1999-2003: Systems Architect, Dunes Systems Solutions, Ltd. - Work with programmers, network engineers and clients in defining the technical and functional specification in developing and customizing application systems.