ตัวอย่าง Resume งาน BPO / Call Center (BPO) ฉบับที่ 63

Professional Summary

- Demonstrated leadership quality with ability to interact with people at all levels; - Excellent communication skills - Give a patient hearing to public's grievances with attitude to address them effectively. Career Experience/Job History 2008-2009-an International Call Centre - Trainee customer relation representative and was trained in public speaking, telephone etiquette, direct interaction with persons posing as clients; - Customer Relation Representative in the call center to attend to customers' queries. resolving their complaints, give a patient hearing and meeting their requirements, reminding clients against their alerts requests for any payments, etc. 2009 - To date - a private telecommunication organization - Customer Service Executive to look after customers' enquiries and complaints received through emails and over phones and attending to the same; - Provide quotes for any specific enquiry/requirement to the clients and follow up with them to close the deal, arranging and supervising installation and commissioning: Education 2004-2007-Ireland University - Bachelor's Degree in Social Work & Human Welfare with 79% aggregate; 2007-2008-Distance Education department, Ireland University.