ตัวอย่าง Resume งาน BPO / Call Center (BPO) ฉบับที่ 97
Resume Example BPO #0097 ประมาณ 879 คำ
เรซูเม่ฉบับนี้เป็นตัวอย่างสำหรับตำแหน่ง Lead Sales Associate ระดับอาวุโส มีประสบการณ์รวมประมาณ 10 ปี เรานำมาวิเคราะห์เพื่อให้เห็นว่า โครงสร้างมีจุดเด่นอย่างไร และส่วนใดนำไปปรับใช้กับข้อมูลของคุณได้
จุดเด่นของฉบับนี้ แสดงประสบการณ์ทำงาน 5 ตำแหน่ง พร้อมหน้าที่และผลงานของแต่ละช่วงอย่างเป็นลำดับ
สิ่งที่ควรสังเกตในตัวอย่างนี้
- ประวัติงานต่อเนื่อง 10 ปี เห็นการเติบโตของตำแหน่งได้ชัด
- มีการกล่าวถึง quickbooks ซึ่งเป็นสิ่งที่ HR สายงาน BPO / Call Center ให้ความสำคัญ
- ประสบการณ์ 5 ตำแหน่ง ไล่ระดับจาก Junior ขึ้นไปจนถึงตำแหน่งปัจจุบัน
- Professional Summary กระชับ ใช้คำที่สื่อความสามารถได้จริง
- มีทักษะแยกเป็นหมวด 12+ รายการ ให้ HR เห็นสเปกครบถ้วน
Professional Summary
Flexible Sales Associate inspired by cultivating client satisfaction and delivering exceptional product knowledge and recommendations. Proven history of superior sales achievements and commitment to teamwork. Organized Data Entry Keyer with track record of accuracy in fast-paced environments. Punctual and reliable employee committed to thoroughness and quality. Detail-oriented in entering accurate data for any needs. Read and quickly understand information found in source documents to complete efficient work. Effectively complete more than 1000 strokes per hour with no errors. Competent and detail-oriented Accounting Assistant well-versed in accounts payable and receivable management, financial forecasting, budgets and payroll. Talented in identifying and correct errors to ensure impeccable accuracy. Committed to achieving team objectives and driving company development. Proactive communicator with a solid foundation of trustworthy and dependable performance. Logical Accounting Assistant with 10 years of experience in organizing finances by preparing and managing the budget, forecasting, payroll, accounts payable and accounts receivable. Expert in processing payments and payroll for hourly and salaried employees, as well as preparing invoices, journal vouchers, employee reimbursements and statements. Detail-oriented with a focus on delivering accurate work.
Experience
Lead Sales Associate01/2019 - Current
Qurate Retail Group
- Monitored performance of sales team and implemented improved methods where needed.
- Coached other employees in effective customer service and successful selling techniques.
- Reported sales metrics and statistics to management and stakeholders.
- Negotiated sales and pricing with new and existing clients.
- Checked store shelves and restocked products from inventory in back room.
- Cross-trained on Cashier's responsibilities to handle additional duties during peak periods.
- Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
- Warmly greeted patrons upon entrance to store and offered assistance with finding needed items.
- Received shipments and signed off on packages, documenting all incoming items in [Software] system.
- Trained and developed new team members and lead sale associates.
- Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
- Used strong negotiation and persuasion skills to sell advertising products and services.
Bpo Assistant01/2014 - 12/2018
Amerihome Mortgage Company
- Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
- Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Tracked expenses and documented records using quickbooks to improve financial flow.
- Restocked office and break room supplies to maximize team productivity.
- Assisted accounting with allocating small expenses to prepare and assess budgetary needs.
- Guided administrative and professional staff through computer and software problems.
- Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
- Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
- Created agendas, meeting notes and other documents to enhance collaborative process.
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
Trainer02/2016 - 11/2018
Compass Group Usa Inc
- Trained newly hired top talent to fill key positions and maximize productivity.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Welcomed customers, offering assistance to help find necessary store items.
- Resolved issues with cash registers, card scanners and printers.
- Trained new employees in cashiering procedures, offering assistance in resolving any issues.
Cashier05/2010 - 03/2013
Circle K Corp.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Helped customers find specific products, answered questions and offered advice.
- Increased sales 50% by suggesting specific purchases to customers.
- Processed customer payments quickly and returned exact change and receipts.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Trained new employees in cashiering procedures, offering assistance in resolving any issues.
- Monitored sales events to protect products, added new merchandise and rang up purchases.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Welcomed customers, offering assistance to help find necessary store items.
- Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft. High School Diploma: 06/2010
Accounting And Business Management
Mount Pleasant High School Saylor Online Course
Skills
Accurate cash-handlingStrategic salesSales transaction processingMentoring and trainingPayment processingCustomer serviceCost estimatesOrder processingSpreadsheet managementData transcriptionError identificationFile management
สรุปว่าจะได้อะไรจากตัวอย่างนี้
ตัวอย่างนี้ช่วยให้เห็นแนวทางการเขียนเรซูเม่สำหรับตำแหน่ง Lead Sales Associate ประสบการณ์ 10 ปี โดยเปิดด้วยบทสรุปที่บอกจุดเด่นของผู้สมัคร ตามด้วยประสบการณ์ทำงาน 5 ตำแหน่ง พร้อมทักษะที่เกี่ยวข้องกับงาน คุณสามารถนำลำดับและวิธีนำเสนอไปปรับใช้ โดยเปลี่ยนรายละเอียดให้ตรงกับประสบการณ์จริงของคุณ
อย่างไรก็ตาม เรซูเม่ที่ชนะต้องเขียนให้ตรงตำแหน่งที่คุณสมัครโดยเฉพาะ ตัวอย่างนี้คือต้นแบบ ไม่ใช่สำเนา ทีมเรซูเม่ของเรารับเขียน Resume และ Cover Letter ภาษาอังกฤษให้โดดเด่นจากคู่แข่ง ส่งงานใน 2 วัน รับประกันความพึงพอใจ