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ตัวอย่าง Resume นักวิเคราะห์ธุรกิจ (Business Analyst) ฉบับที่ 145

Resume Example Business Analyst #0145 ประมาณ 1941 คำ

เรซูเม่ฉบับนี้เป็นตัวอย่างสำหรับตำแหน่ง Business Analyst / Project 1: Health Data Integration & Exchange System ระดับมืออาชีพ มีประสบการณ์รวมประมาณ 8 ปี เรานำมาวิเคราะห์เพื่อให้เห็นว่า โครงสร้างมีจุดเด่นอย่างไร และส่วนใดนำไปปรับใช้กับข้อมูลของคุณได้

จุดเด่นของฉบับนี้ แสดงประสบการณ์ทำงาน 5 ตำแหน่ง พร้อมหน้าที่และผลงานของแต่ละช่วงอย่างเป็นลำดับ

สิ่งที่ควรสังเกตในตัวอย่างนี้

เนื้อหาในเรซูเม่ฉบับนี้

JESSICA CLAIRE
Business Analyst / Project 1: Health Data Integration & Exchange System
Montgomery Street, San Francisco, CA 94105- (555) 432-1000- [email]

Professional Summary

Proactive, Dedicated Agile Healthcare IT Business Analyst with 8+ years product development and management experience. Drives product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue. Quickly grasps business priorities to identify optimal personnel and IT solutions. Taps into Healthcare Revenue Cycle Management knowledge to derive value from broad-ranging data points. Ready to lead company-wide business intelligence initiatives through deft logistical management and expert hands-on analysis.

Experience

Business Analyst / Project 1: Health Data Integration & Exchange System12/2017 - Current
Aaa Auto Club
  • Customer interaction
  • Risk identification
  • Development team training
  • Regulatory Compliance
  • Process Improvement
  • Problem Resolution
  • MS Office
  • Strategic Planning
  • Drove operational improvements which resulted in savings and improved profit margins
  • Increased customer satisfaction by resolving Requirement GAP issues
  • In the capability of a Scrum Master, led agile setup and procedures for day to day SDLC activities
  • Facilitated Strategic Meetings with the Senior VP and Business Owners on identifying the Business needs and develop solution
  • requirements (epics, user stories, acceptance criteria, reviewed test cases, and other supporting requirements)
  • Guide team application of Agile/Scrum "Best Practices" and values while maintaining/growing team dynamic
  • Serve as a facilitator for a software development team by organizing Scrum ceremony meetings, enforcing timelines and facilitating discussions that lead to effective decision-making and conflict resolution
  • Gathered and documented existing client processes and data in order to perform gap analysis between developed system and legacy system in order to validate for client's go live
  • Held JAD sessions with Business owners and Development Teams for Requirement gathering, Bug resolution and Production Support activities
  • Conducted Requirement Clarity and Grooming sessions with Technical teams
  • Maintained requirement traceability matrix (RTM) to make sure that test plans were written for all the requirements
  • Identified specifications for Healthcare Data reporting requirements (HEDIS), performed gap analysis and presented information to technical team to identify system requirements
  • Responsible for UAT signoff to proceed to business stakeholder review
  • Conducted UAT review sessions with business stakeholders to document and get approvals for productionalizing the sprint backlog
  • Supported Client Onboarding on Medical Billing - Emergency Physician Charge file reporting
Project 2: Medical Billing Revenue Forecasting System
  • Developed Proof of Concept (POC) for the forecasting application working with the Business Owner, Account Managers, Data Analyst and Subject Matter Experts by reviewing the business operational data and reports
  • Led and trained offshore cross functional scrum teams, reduced cycle time by at least 15% using Kanban boards and Value
  • Stream Mapping Techniques over a period of two year thereby increasing the throughput
  • Client Health Dashboards - Lead the Northeast division consisting of 63 clients
  • Performed GAP analysis and redesigned the Deductible monitoring dashboards for medical billing team
  • Created Product Vision and Product Roadmap by conducting workshops with the operational leadership and IT owner
  • Worked with the UI/UX team to develop wireframes and HTML
  • Assisted Project Manager and the Architects with Business Data needs
  • Worked with Release Manager for deployment and setup client meetings to review the Sprint Development
  • Developed Agile Use Case based documentation repository by leveraging Microsoft Team Foundation Server (TFS)Azure DEV OPS
  • Conducted Requirement Clarity and Grooming sessions with Technical teams
  • Accomplished MVP (Minimum Viable Product) within the estimated project deadline
  • Project 3: CMS complaint EDI x12 270/271 & 276/277 Transaction Systems - SaaS
  • Concept to Cash MVP delivered, starting from Product Vision elicitation to MVP Go-Live
  • Interviewed Directors of Medical Billing and EDI teams, EDI Analysts to document the operational process and pain points in the existing application
  • Scrum Master - Facilitated Agile Retrospection, Sprint planning and estimation meetings with business on a quarterly basis and made sure the team acted upon the improvements noted
  • Created Product Vision and Product Roadmap by conducting workshops with the operational leadership and IT owner
  • Created Productivity dashboards for EDI managers to account for the volume of EDI errors resolved, resulting in improving efficiency of medical coding by 15%
  • Using "AS-IS"- "TO-BE" Model documented the business and data needs for EDI Eligibility and Claim Check. Worked with the UI/UX team to develop wireframes and HTML
  • Specialize in Health Data Exchange Testing and Validation of X12 EDI format files
  • Gathered and Documented the EDI file creation, Tracking, Reconciliation and Reporting needs for Medical EDI Department
  • Hands on Experience with Healthcare EDI x12 transactions 270/271 and 276/277
  • Interfaced with cross-functional team of business analysts, developers and technical support professionals to determine comprehensive list of requirement specifications for new applications
  • Synthesized current business intelligence data to produce reports and polished presentations highlighting findings and recommending changes
  • Researched and resolved issues regarding integrity of data flow with AllScripts PM databases
  • Managed testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing
Business Analyst Consultant04/2017 - 07/2017
Highmark Inc.
  • Managed and motivated project teams to promote collaboration and keep members on-task and productive
  • Produced Retrospection and Roadmap updated reports each month, updating customers and senior leaders on progress and roadblocks
  • Closely collaborated with project members to identify and quickly address problems
  • Analyzed projects to determine resource requirements and procured necessary equipment and software
  • Drove operational improvements which resulted in savings and improved profit margins
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Analyzed the current compatibility and workflow of the applications by interviewing analysts, users at all levels of security and the support team for each of the application
  • Responsible for 42 web based applications compatibility which include Radiology applications, HIM applications, Revenue management applications, HR applications and Risk Management applications
  • Gathered test metrics for Windows Engineers and reporting the results of the Windows Engineer Enterprise Mode Configuration
  • Identified problems, risks, requirements and concerns in order to comply with PII and PHI
  • Coordinated with Vendors whenever required to analyze the current compatibility and the future scope of the applications after EPIC kicks in
  • Interviewed end-users, major of them where Clinicians, Doctors and Caregivers to understand the IT complexities they face once an application workflow changes and created job - aids for the new workflow
  • Designed and Executed test strategies for legacy applications which were not compatible with IE11 but were critical to the day to day operations of the hospital
  • For end user testing, conducted WebEx sessions with the clinicians and supported them to understand the new workflow of applications
  • Facilitated requirement gathering by coordinating with the application analyst, system managers and departmental leads to come up with the resource documents essential to prepare for EPIC implementation
  • Maintained documentation on SharePoint for all the application questionnaires and the testing status throughout the hospital infrastructure, thereby creating visibility of the project for both the management as well as the Infrastructure maintenance team - Facilitated IE11 enterprise mode testing for applications which were not compatible with the standard IE11 mode, to ensure the compatibility of applications across the enterprise level.
Business Analyst Consultant10/2015 - 02/2017
Highmark Inc.
  • Managed Coordination of benefits program, working with vendors, providers and staff to maintain strong portfolio of insurance and retirement options.
  • Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
  • Evaluated consistency and importance of different business intelligence data against needs to determine optimal courses of action.
  • Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
  • Optimized system and platform performance capabilities in most efficient, practical way possible.
  • Worked one-on-one with clients to improve Requirement and technical specifications on membership enrollment portal.
  • Exercised critical thinking to resolve data conversion errors in ICD 9 to ICD 10 conversion
  • Investigated and addressed legacy system issues to enhance usability and improve functionality.
  • Established online configuration knowledge base to support functionality by developing robust system application overview.
  • Interpreted data models for conversion into ETL diagrams and code.
  • Managed data quality issues during ETL processes, directing qualitative failures to Data Analysts for amelioration.
  • Wrote and optimized in-application SQL statements.
  • Gathered, defined and refined requirements, led project design and oversaw implementation.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Verified performance and reliability of development database transformation solutions via extensive simulation testing.
  • Anticipated Scaling impediments to team delivery including cultural barriers, logistical challenges and confined healthcare domain knowledge.
  • Worked to provide continuous improvement for product development lifecycle.
  • Managed product backlog and supported Scrum framework for monthly sprint releases.
  • Facilitated Scrum framework - sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Evangelized Agile as strategic asset of culture and business value, inspiring teams in implementation of new tools and techniques
  • Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
  • Created full-fledged implementation plans, accounting for ROI, cost-benefit and other analyses.
  • Maintained tactical control of project budgets and timelines to keep teams on-task and achieve schedule targets.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
Systems Engineer08/2011 - 09/2015
The Kemtah Group
  • Collaborated with Business SMEs and M& A Business Consultants during early project stages to develop effective strategies for implementation
  • Pitched in to assist the global delivery manager to setup the 3-5-3 scrum structure (3 roles - 5 events - 3 artifacts) to assist in the transition from traditional waterfall to Agile scrum
  • Implemented Data flow processes and model using Toad Data Modeler and kept all personnel informed of changes
  • Conferred with engineers and designers to investigate and solve failure issues
  • Evaluated finished assemblies for compliance with standard procedures and design requirements
  • Converged real-time oracle databases and ensured the data integrity and security by data cleansing, exception analysis, data migration, reconciliation of data, maintenance and support of all activities post conversion
  • Implemented all phases of SDLC activities; participated in knowledge management activities; Interface with the internal team to ensure high-quality deliverables with the guidelines of the organization
  • Monitored and solved daily operational issues faced in CRM, ERP and SCM Oracle apps modules. Analyzed and suggested fixes to system issues and proactively engaged in resolving with the team
  • Working with different client departments across their supply chain to identify the reporting and SOX (Encryption, Access Controls and Security) compliance requirements and designed the control components (environment, risk assessment, control activities, information & communication and monitoring)
  • Provided authentication and authorizations for databases
  • Incorporated extensive familiarity with the legacy conversion system for data management and backup and recovery accountability
  • Followed standard practices for migrating changes to test and production environments and provided technology support to meet business requirements
  • Maintained complex T-SQL queries, views and stored procedures in multi-database environment with little supervision
  • Developed code fixes and enhancements for inclusion in future code releases and patches
  • Collaborated with developers and performance engineers to enhance supportability and identify performance bottlenecks

Education

  • Bachelor of Engineering: Electronics And Communications Engineering, 06/2011
  • Visvesvaraya Technological University - Bangalore

Skills

Business artifacts documentationBusiness process mappingOperations AnalysisSQL and databasesProduct developmentData MappingBusiness analysisProject Management

สรุปว่าจะได้อะไรจากตัวอย่างนี้

ตัวอย่างนี้ช่วยให้เห็นแนวทางการเขียนเรซูเม่สำหรับตำแหน่ง Business Analyst / Project 1: Health Data Integration & Exchange System ประสบการณ์ 8 ปี โดยเปิดด้วยบทสรุปที่บอกจุดเด่นของผู้สมัคร ตามด้วยประสบการณ์ทำงาน 5 ตำแหน่ง และข้อมูลการศึกษาที่จำเป็น พร้อมทักษะที่เกี่ยวข้องกับงาน คุณสามารถนำลำดับและวิธีนำเสนอไปปรับใช้ โดยเปลี่ยนรายละเอียดให้ตรงกับประสบการณ์จริงของคุณ

อย่างไรก็ตาม เรซูเม่ที่ชนะต้องเขียนให้ตรงตำแหน่งที่คุณสมัครโดยเฉพาะ ตัวอย่างนี้คือต้นแบบ ไม่ใช่สำเนา ทีมเรซูเม่ของเรารับเขียน Resume และ Cover Letter ภาษาอังกฤษให้โดดเด่นจากคู่แข่ง ส่งงานใน 2 วัน รับประกันความพึงพอใจ

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