ตัวอย่าง Resume นักวิเคราะห์ธุรกิจ (Business Analyst) ฉบับที่ 164
Resume Example Business Analyst #0164 ประมาณ 908 คำ
เรซูเม่ฉบับนี้เป็นตัวอย่างสำหรับตำแหน่ง Business Analyst / 4 Wheel Parts Performance Centers - Brooklyn Park, MN ระดับมืออาชีพ มีประสบการณ์รวมประมาณ 10 ปี เรานำมาวิเคราะห์เพื่อให้เห็นว่า โครงสร้างมีจุดเด่นอย่างไร และส่วนใดนำไปปรับใช้กับข้อมูลของคุณได้
จุดเด่นของฉบับนี้ แสดงประสบการณ์ทำงาน 8 ตำแหน่ง พร้อมหน้าที่และผลงานของแต่ละช่วงอย่างเป็นลำดับ
สิ่งที่ควรสังเกตในตัวอย่างนี้
- ประวัติงานต่อเนื่อง 10 ปี เห็นการเติบโตของตำแหน่งได้ชัด
- มีการกล่าวถึง Six Sigma ซึ่งเป็นสิ่งที่ HR สายนักวิเคราะห์ธุรกิจ ให้ความสำคัญ
- ประสบการณ์ 8 ตำแหน่ง ไล่ระดับจาก Junior ขึ้นไปจนถึงตำแหน่งปัจจุบัน
- Professional Summary กระชับ ใช้คำที่สื่อความสามารถได้จริง
- มีทักษะแยกเป็นหมวด 38+ รายการ ให้ HR เห็นสเปกครบถ้วน
Professional Summary
Experienced brokerage professional at Capital One Investing. Responsible for reporting and forecasting Associate and Customer NPS data using statistical analysis. Strong technical analysis skills and passion for equity research. Knowledgeable in handling investment client requests, including trade reviews, corporate actions, account transfers, deceased account handling and stock certificates. Graduate of Seattle University, Master of Sport Administration and Leadership program.
Highlights
- - FINRA Series 7 License - NASAA Series 66 License - FINRA Series 24 License - FINRA Series 4 License - CRPC® Designation
- - Goal-oriented - Self-reliant - Analytical - Critical thinking - Forecasting and planning Subject matter expert and mentor to future Registered Reps studying for their Series 7 exam. Created comparative value reports to help senior unit leaders clearly see level of satisfaction client contacts have with customer service department.
Experience
Position
- Created strategies to ramp-up new rep. development and expand customer satisfaction quicker, resulting in multiple top team awards as a people manager.
Business Analyst / 4 Wheel Parts Performance Centers - Brooklyn Park, MN2016 - Current · 05/2013 - 11/2015
- Developed organizational change management strategies. Identified "bottlenecks" and implemented new and improved processes and policies. Developed metrics used to determine inefficiencies and areas for improvement. Tracked, analyzed and interpreted trends in NPS data. Built Monte Carlo simulator to forecast registered rep. staffing needs. Pull reports for senior management about contact center on daily, weekly and yearly basis for trend tracking.
Customer Service People Manager
Dow Jones
- Co-managed team of 10-15 Associates with day-to-day work Graded team and department incentive calls Developed, managed and delivered content and training for Series 7 prep classes Created and revised investing content for One Investing's Education and Research Center Received multiple awards from team members for going above and beyond expectations Created presentations for team meetings on how to increase sales metrics Organized outside of the office events for team Interviewed potential new hires and have a vote on whether to invite them to company Acted as Compliance lead for IT information retention for Washington Customer Service Regularly volunteered to be weekend coach-on-duty in Service Center Capital Built business case to redeploy resources in customer service Stategy consultant".
Lead Customer Service Supervisor04/2011 - 05/2013 · 2010 - 03/2011
Wesley Enhanced Living
- Voted as supervisor of the year (2012) Highest rated performer in peer group Coached Associates 1:1 Worked with Brand Marketing Team to update Capital One Investing's Web Style Guide Took ownership of escalated Customers and potential Customer lawsuits for Customer Satisfaction Team Completed outbound campaigns for Communications Team to high value Customers for satisfaction and retention Worked with Communications Coach and Product Department to write website content for company's Retirement platform Wrote legal Terms and Conditions for company's promotions Saved thousands of dollars from leaving our accounts fraudulently by being detail-oriented Helped implement key Customer Service fraud disbursement verification processes that exist currently Certified Behavioral Interviewer Participated in Six Sigma Greenbelt project to improve back office deceased account handling.
Customer Service Associate
Capital One Investing
- Completed part-time, multiple month rotation with Communications Team to work on website content revamp Revised, wrote and improved company website Terms and Conditions (Mobile, Privacy & Security, Margin, Options, General, Mobile, Website Terms of Use) in compliance with state and federal financial regulators laws Added a provision to the General Terms and Conditions to confirm that the Customer had read the entirety of the document to protect company's liability Created or revised Customer Service e-mail canned texts in line with ShareBuilder strategic marketing campaigns Created or revised ShareBuilder Frequently Asked Questions for Product team Interviewed new candidates for Customer Service positions Worked on Social Media Team (Facebook and Twitter) Completed Email Rotation with high scores on incentives.
Production Assistant (Intern) / 710 ESPN Seattle - City, STATE03/2009 - 07/2009
- Edited audio clips, created marketing spots, screened phone calls, website maintenance and uploaded podcasts.
- Co-managed radio show for Hall of Fame writer John Clayton and The Outdoor Line with former Seahawk Robbie Tobeck.
- Ran the operations of two radio shows as an intern.
- Had minimal supervision and helped produce an outstanding product.
- Hospice and home, multiple clients - Western Washington area.
Production Assistant (Intern) / 1380 KRKO - City, STATE05/2007 - 08/2007
- Had own radio segment at Seattle Seahawks training camp featuring analysis and commentary.
- Edited audio, met and interviewed NFL superstars and coaches, learned professional conduct and standards, strategic marketing of small-market radio, and relationship building and networking.
- Super Bowl winning coach Mike Holmgren told my supervisor I did a great job as a training camp reporter.
- First intern in history of "The Fish" radio show to have a daily radio segment.
Home Care Aide Multiple Companies - STATE05/2006 - 06/2010
- Took care of physically disabled, developmentally disabled and hospice patients.
Education
- Bachelor of Arts: Journalism - News-Editorial Sequence
- Western Washington University - Bellingham, WA · Journalism - News-Editorial Sequence
- Masters: Sport Administration and Leadership
- Seattle University - Seattle, WA · Sport Administration and Leadership
Skills
audioBrand Marketingbusiness caseCoachcoachingconsultantcontentclientsCustomer SatisfactionCustomer Servicedetail- orientede-mailEmailFamefinancialHospicelegalmarketingmarketmeetingsofficenetworkingpresentationsprocessesradioreadrelationship buildingreporterResearchsalesSix Sigmastrategic marketingsupervisorsupervisionphoneWebsitewebsite contentwriter
สรุปว่าจะได้อะไรจากตัวอย่างนี้
ตัวอย่างนี้ช่วยให้เห็นแนวทางการเขียนเรซูเม่สำหรับตำแหน่ง Business Analyst / 4 Wheel Parts Performance Centers - Brooklyn Park, MN ประสบการณ์ 10 ปี โดยเปิดด้วยบทสรุปที่บอกจุดเด่นของผู้สมัคร ตามด้วยประสบการณ์ทำงาน 8 ตำแหน่ง และข้อมูลการศึกษาที่จำเป็น พร้อมทักษะที่เกี่ยวข้องกับงาน คุณสามารถนำลำดับและวิธีนำเสนอไปปรับใช้ โดยเปลี่ยนรายละเอียดให้ตรงกับประสบการณ์จริงของคุณ
อย่างไรก็ตาม เรซูเม่ที่ชนะต้องเขียนให้ตรงตำแหน่งที่คุณสมัครโดยเฉพาะ ตัวอย่างนี้คือต้นแบบ ไม่ใช่สำเนา ทีมเรซูเม่ของเรารับเขียน Resume และ Cover Letter ภาษาอังกฤษให้โดดเด่นจากคู่แข่ง ส่งงานใน 2 วัน รับประกันความพึงพอใจ