ตัวอย่าง Resume นักวิเคราะห์ธุรกิจ (Business Analyst) ฉบับที่ 169

Education

• Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. · Proficient in MS Office Suite, MS Access Web · database, MS SharePoint, Pencil Project
• Certifications: ITIL® Foundation Certificate in IT Service Management, BCS ISEB Foundation BA Certifications, Certified Function Point Practitioner. · BUSINESS ANALYST · Hcl Technologies Ltd. | Dupage County, India · 01/XXX3 to 01/XXX5 · Assisted Senior Managers to estimate and track project productivity and helped them efficiently manage the development of more than 90% of client applications. · Proposed a new process to measure productivity for projects following the Agile model of development that resulted in capturing accurate metrics that helped save $500,000. · Created and maintained an online Knowledge Bank Portal to enable a team of 12 members effectively understand over 50 unique software measuring scenarios of client applications, and reduced their delivery time by 20%. · Analyzed and sized the user requirements during the RFP/ bidding process while partnering with the pre-sales team, SMEs and Senior Leadership to help Accenture win 4 out of 5 bids. · Researched Lean Six Sigma principle and implemented an online portal which replaced the Excel sheets and optimized the storage of data by reducing wastage by 50%. · ANALYST · 01/XXX2 to 01/XXX3 · Brainstormed with client to analyze and design the "to-be" business processes and recommend solutions to developers. · Thus achieved a production defect density of 0.08 lower than the industry standard of 0.13. Investigated and performed an overhaul of the sensitive credit card payment module and reduced the time to run the module by almost 10%. · ASOOCIATE ANALYST · 01/XXX1 to 01/XXX2 · Analyzed business processes, incorporated user feedback and supported 25 releases of the software development and upgrades in a year to achieve the user experience index of 92%. · Evaluated the technical development needs for implementing a test suite. · Automated the manual process thereby reducing the time to test by 20%. · Identified an issue in the Payment Refund module of the application and helped client cut almost 30% of duplicate transactions.
• RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY, Newark, NJ · Moter of Business Administration | Supply Chain Management & Analytics and Information MAY XXX7 Management
• Rutgers Business School · Supply Chain Management & Analytics and Information Management
• Bachelor of Technology | Information Technology
• GPA: GPA: 3.13 · MAY XXX1

Skills