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ตัวอย่าง Resume นักวิเคราะห์ธุรกิจ (Business Analyst) ฉบับที่ 175

Resume Example Business Analyst #0175 ประมาณ 1551 คำ

เรซูเม่ฉบับนี้เป็นตัวอย่างสำหรับตำแหน่ง BUSINESS ANALYST ระดับมืออาชีพ มีประสบการณ์รวมประมาณ 8 ปี เรานำมาวิเคราะห์เพื่อให้เห็นว่า โครงสร้างมีจุดเด่นอย่างไร และส่วนใดนำไปปรับใช้กับข้อมูลของคุณได้

จุดเด่นของฉบับนี้ แสดงประสบการณ์ทำงาน 4 ตำแหน่ง พร้อมหน้าที่และผลงานของแต่ละช่วงอย่างเป็นลำดับ

สิ่งที่ควรสังเกตในตัวอย่างนี้

เนื้อหาในเรซูเม่ฉบับนี้

JESSICA CLAIRE
BUSINESS ANALYST
Montgomery Street, San Francisco, CA 94105 (555) 432-1000 - [email]

Professional Summary

Experienced analyst with over 8 years in product development and business/system analysis solving business problems using technology and process solutions. Adept at providing solutions that drive up Net Promoter Score. Skilled at combining soft and hard skills to solve critical IT business and software problems. Skilled communicator with executive leadership. Skilled in Product Management and Product Development. Conversant in PBM/Healthcare industry and Banking. Not afraid to ask the question WHY to perform root cause analysis.

Experience

BUSINESS ANALYST02/2019 - 04/2020
Homeserve Usa
  • Results oriented with an ability to set clear goals and priorities and deliver timely, accurate guidance and reporting.
  • Requirement gathering and analysis
  • User Acceptance Testing
  • Project management
  • Data Mining & Analytics
  • Build Platform features, user stories, and maintain backlog with priorities, using Rally and JIRA platforms.
  • Gathered requirements from stakeholders, planning, finance, Asset protection, Legal, Business Manage Content team, Customer contact center and Warehouse operations teams and creation of scope and deliverables, implementing change control, time and cost management.
  • Documented the functional specification for each operational report and secured approval from business stakeholders.
  • Worked with various teams to identify right source to pull the data points, conducting JAD, Sprint retrospective, story grooming.
  • Primary liaison between executive leadership, stakeholders and an 8-person Scrum team.
  • Successfully collaborated with SME's (subject matter experts) including Executive Directors, Financial Analysts, Bond Counsels, and business / engineering stakeholders to elicit requirements and facilitate sprint review meetings. - Created Agile artifacts, groomed and prioritized the 'Product Backlog".
  • Created test scripts, established 'Acceptance Criteria' and QuClairety Assurance (QA) policies and procedures to maximize product quClairety and user adoption.
  • Conducted gap-analysis and made insightful recommendations to Executive Directors for business process improvement.
  • Coordinated Scrum rituals such as Sprint Planning, Backlog Grooming, Story-Sizing, Sprint Retrospectives & Reviews and Daily Stand-ups.
  • Analyze and document the business requirements and processes and communicate these requirements via the necessary tools/templates to the appropriate team members.
  • Create process flow or other procedure diagrams and workflows.
  • Part of pilot team to lead transition from Waterfall to Agile methodology.
  • Write Agile User Stories and Acceptance Criteria (Gherkin format) in Rally.
  • Obtain sign-off of on all deliverables by all impacted parties.
  • Participate in technical reviews and inspections to verify "intent of change" was carried out via the solution design.
  • Create Current State and Future State business and functional process flows.
  • Assist in providing UAT and BA related project tasks and their corresponding estimates.
  • Create and execute UAT plan, scenarios, and cases, Document and review results with subject matter experts and program owner for RxClaim platform.
  • Collaborate with IT (Developers and QA lead) to ensure smooth transition from QA to UAT.
  • Contribute to status, progress reports, and communication to internal and external project team.
  • Collaborate with Project Manager, other UAT analysts, and project team to plan and execute the UAT testing
BUSINESS ANALYST Homeserve Usa - Jamaica, NY03/2015 - 01/2019
  • Analyze client's business requirements and processes through document analysis, interviews, workshops, and work flow analysis.
  • Work with other team members in testing activities to include writing end-to-end scenarios, data coordination and preparation, test execution, defect follow-up and resolution.
  • Develop, vClairedate and articulate business, functional and system requirements.
  • Conduct levels of testing including functional, regression, user acceptance, integration, and performance testing to verify the client's needs were met.
  • Enhance web portal using different Natural Language Processing techniques for potential patients deciding to participate in clinical trials therapies using Chatbot by working with Data Scientists.
  • Enhance RM-MI (Raw Material and Manufacturing Lot) environments to support lab sample storage and analysis., Create Functional Requirement and Testing Requirement documents.
  • Create traceability matrix documents for end to end requirement management.
  • Conduct user walk through of the system functionClairety at the end of every sprint.
  • Develop automation testing scripts with QE teams.
  • Work on HP Application Lifecycle Management (ALM) tool for requirement management, test planning.
  • functional testing, performance testing and defect management.
  • Enhance Team Center Unite Application for document storage and distribution.
  • Create user stories in Agile method as a Product Owner in JIRA.
  • Work on process transition from Waterfall to Agile for non-pilot Agile teams.
  • Establish business process mapping for requirement intake and delivery with Agile.
  • Work as a part of scrum team, in an agile methodology with sprint cycles, daily stand ups and story implementation.
  • Serve as a point of contact for the client's stakeholders and provided customer support in addition to team building with on and off shore agile teams.
  • Create Functional Requirement and Testing Requirement documents.
  • Create traceability matrix documents for end to end requirement management.
  • Conduct user walk through of the system functionClairety at the end of every sprint.
  • Develop automation testing scripts with QE teams.
  • Work on HP Application Lifecycle Management (ALM) tool for requirement management, test planning
  • functional testing, performance testing and defect management.
  • Enhance Team Center Unite Application for document storage and distribution.
  • Create user stories in Agile method as a Product Owner in JIRA.
  • Work on process transition from Waterfall to Agile for non-pilot Agile teams.
  • Establish business process mapping for requirement intake and delivery with Agile.
  • Work as a part of scrum team, in an agile methodology with sprint cycles, daily stand ups and story implementation.
  • Serve as a point of contact for the client's stakeholders and provided customer support in addition to team building with on and off shore agile teams.
Financial Analyst/ Junior Business Analyst03/2012 - 02/2015
Oasis Financials
  • Handled vast array of financial reporting and accounting functions including reconciliation of bank accounts, preparation/business analysis of monthly and yearly financials, and preparation of budgets.
  • Prepared monthly financial reports commissions for in house sales staff and outside representatives.
  • Handled vast array of financial reporting and accounting functions including reconciliation of bank accounts, preparation/business analysis of monthly and yearly financials, and preparation of budgets.
  • Prepared monthly financial reports commissions for in house sales staff and outside representatives.
  • Performed thorough research, prepared and analyzed financial data as well as designed weekly and monthly variance reports.
  • Managed, analyzed, vClairedated and implemented the platform following the agile scrum methodology throughout the application development process.
  • Practiced various techniques such as targeted questionnaires, interviews and brainstorming sessions from end- users, SMEs and stake holders to gather business requirements and documented business requirement document, and use cases.
  • Used MS Visio to conduct UMI modeling - use case diagrams, written use cases, activity diagrams, screen mock- ups, data flow diagrams, class diagrams, business process flows diagrams, and work flows diagrams.
  • Worked as a part of the team and communicated effectively with software developers, product managers and with all stakeholders in the management and progress of projects.
  • Created UAT test scenarios and ran UAT tests.
  • Performed thorough research, prepared and analyzed financial data as well as designed weekly and monthly variance reports.
  • Managed, analyzed, vClairedated and implemented the platform following the agile scrum methodology throughout the application development process.
  • Practiced various techniques such as targeted questionnaires, interviews and brainstorming sessions from end- users, SMEs and stake holders to gather business requirements and documented business requirement document, and use cases.
  • Used MS Visio to conduct UMI modeling - use case diagrams, written use cases, activity diagrams, screen mock- ups, data flow diagrams, class diagrams, business process flows diagrams, and work flows diagrams.
  • Worked as a part of the team and communicated effectively with software developers, product managers and with all stakeholders in the management and progress of projects.
  • Created UAT test scenarios and ran UAT tests.
Lead Supervisor Lead Supervisor Enova Financial - City, STATE04/2010 - 02/2012

Education

  • MBA: Finance · Completed training to learn ways to enhance customer satisfaction and improve productivity along with cross- training new customer service representative. · Handled customer inquiries, problem solving with data questions, complaints, billing questions and service · requests. · Managed a high-volume workload with a deadline-driven environment along with resolution of average of 400 inquiries on weekly basis. · Consistently generated additional revenues utilizing through product knowledge and friendly sales techniques to up sell product specials. · Completed training to learn ways to enhance customer satisfaction and improve productivity along with cross- training new customer service representative. · Handled customer inquiries, problem solving with data questions, complaints, billing questions and service · requests. · Managed a high-volume workload with a deadline-driven environment along with resolution of average of 400 inquiries on weekly basis. · Consistently generated additional revenues utilizing through product knowledge and friendly sales techniques to up sell product specials.
  • Columbia Southern University
  • Bachelor of Business Administration: Finance
  • Columbia Southern University

Skills

Excel (Pivot tablesVLOOKUPS)ProjectPowerPointAdobeSQLQLIK SenseVisioQuickBooksMySQL and SAP

สรุปว่าจะได้อะไรจากตัวอย่างนี้

ตัวอย่างนี้ช่วยให้เห็นแนวทางการเขียนเรซูเม่สำหรับตำแหน่ง BUSINESS ANALYST ประสบการณ์ 8 ปี โดยเปิดด้วยบทสรุปที่บอกจุดเด่นของผู้สมัคร ตามด้วยประสบการณ์ทำงาน 4 ตำแหน่ง และข้อมูลการศึกษาที่จำเป็น พร้อมทักษะที่เกี่ยวข้องกับงาน คุณสามารถนำลำดับและวิธีนำเสนอไปปรับใช้ โดยเปลี่ยนรายละเอียดให้ตรงกับประสบการณ์จริงของคุณ

อย่างไรก็ตาม เรซูเม่ที่ชนะต้องเขียนให้ตรงตำแหน่งที่คุณสมัครโดยเฉพาะ ตัวอย่างนี้คือต้นแบบ ไม่ใช่สำเนา ทีมเรซูเม่ของเรารับเขียน Resume และ Cover Letter ภาษาอังกฤษให้โดดเด่นจากคู่แข่ง ส่งงานใน 2 วัน รับประกันความพึงพอใจ

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