ตัวอย่าง Resume นักวิเคราะห์ธุรกิจ (Business Analyst) ฉบับที่ 196
Resume Example Business Analyst #0196 ประมาณ 864 คำ
เรซูเม่ฉบับนี้เป็นตัวอย่างสำหรับตำแหน่ง Business Analyst / One80 Intermediaries - Oradell, NJ ระดับมืออาชีพ มีประสบการณ์รวมประมาณ 13 ปี เรานำมาวิเคราะห์เพื่อให้เห็นว่า โครงสร้างมีจุดเด่นอย่างไร และส่วนใดนำไปปรับใช้กับข้อมูลของคุณได้
จุดเด่นของฉบับนี้ แสดงประสบการณ์ทำงาน 7 ตำแหน่ง พร้อมหน้าที่และผลงานของแต่ละช่วงอย่างเป็นลำดับ
สิ่งที่ควรสังเกตในตัวอย่างนี้
- ประวัติงานต่อเนื่อง 13 ปี เห็นการเติบโตของตำแหน่งได้ชัด
- ประสบการณ์ 7 ตำแหน่ง ไล่ระดับจาก Junior ขึ้นไปจนถึงตำแหน่งปัจจุบัน
- Professional Summary กระชับ ใช้คำที่สื่อความสามารถได้จริง
- มีทักษะแยกเป็นหมวด 37+ รายการ ให้ HR เห็นสเปกครบถ้วน
Professional Summary
Accomplished Business Analyst skilled in achieving operational efficiency and increasing revenue in the financial services, health care and Gas industries. Business process improvement, data analysis and Telecom asset management expert.
Highlights
- - Business process improvement - Project management - Requirements gathering - Business requirements matrixes
- Boosted customer service ratings by developing new processes and improving work flow. Designed and delivered project plan and training procedures
Experience
Business Analyst / One80 Intermediaries - Oradell, NJ11/2009 - Present
- Responsibilities included daily programming updates and troubleshooting Nortel VOIP PBX and Aspect ACD Call Center, Aspect UIP Also system design and system implementations.
- Coordinated with internal customer establishing project plans for implementations, providing technical support and problem solving solutions.
- Oversee and programmed all IP and Aspect PBX instruments and Aspect Uniphi Connect virtual instruments.
- Set up Call Pilot voice mail applications and mailboxes as well as maintain all 800 numbers routing within the Aspect Call Center.
- Daily call routing and call flow moves, add and changes/.
- Project Manger all upgrades to existing systems.
- Coordinate with vendor for telco circuits installations as well as maintain toll free number routing and allocation.
- Maintain and program all Aspect UIP blaster campaigns and reporting.
Technical Support Specialist/Engineer06/2006 - 04/2009
General Dynamics
- Responsibilities included gathering technical information from customer for VOIP and PBX system installation, design and system implementations.
- Systems included Nortel, Cisco, Siemens and Avaya implementations.
- Coordinated with customers establishing project plans for implementations, providing technical support and problem solving solutions.
- Oversaw and programmed all IP and PBX instruments and voice mail applications and mailboxes and Unified Messaging.
- Coordinated technical issues involving network, hardware, VOIP and PBX systems (CS 1000 and Meridian One systems, Octel systems, Siemens systems, Avaya and Cisco systems).
- Implementations included large networked IP Telephone systems and PBX systems as well as voice mail system networking.
- Architected and Administered all Automatic Call Distribution System implementation and reporting systems.
- Meridian Max systems and Symposium ACD reporting systems) Earned a reputation for on-time installations, ability to troubleshoot and solve telephony issues.
Technical Support Specialist/Engineer03/1997 - 03/2006
Ip Secure Inc
- Responsibilities included consult, design, and implementations of Nortel VOIP and PBX installations.
- Coordinated T1 installations with vendors as well as least cost routing programming Oversaw and programmed all IP and PBX instruments and voice mail applications and mailboxes.
- Coordinated technical issues involving network, hardware, VOIP and PBX systems (CS 1000 and Meridian One systems, Octel systems, Unity Voicemail systems).
- Implementations included large networked IP Telephone systems and PBX systems as well as voice mail system networking.
- Architected and Administered all Automatic Call Distribution System implementation and reporting systems.
- Meridian Max systems and Symposium ACD reporting systems) Earned a reputation for on-time installations, ability to troubleshoot and solve telephony issues.
Telecommunications Analyst01/1992 - 03/1997
Health America
- Worked with call center supervisors to ensure call center productivity Performed direct systems administration of 200+ customers Meridian PBX and Voicemail as well as systems support and programming of 10 off site PBX systems.
- Provided technical phone support for all Health America employees as well as coordinated all end user training for new and existing employees on telecommunications issues.
- Coordinated with telecom vendor all Telco related issues.
- Successfully resolved customer issues regarding telephone software issues and installation of new telephone sets and systems.
- Programmed and maintained all voicemail applications as well as all Automatic Call Distribution programming and reporting.
Technical Support Specialist/Engineer
Bell Atlanticom/Nortel
- Responsibilities included gathering technical information from customer for PBX system installation and programming.
- Coordinated T1 installations with vendors as well as least cost routing programming Oversaw and programmed PBX instruments and voice mail applications and mailboxes.
- Coordinated technical issues involving network, hardware, and PBX systems as well as coordinated all end user training for new and existing customer installations.
- Implementations included large networked Telephone systems as well as voice mail system networking.
- Architected and Administered all Automatic Call Distribution System implementation and reporting systems.
- Meridian Max systems and ACD reporting systems) Earned a reputation for on-time installations and ability to troubleshoot issues.
Telecommunications Specialist
Contel Communications
- Provided direct systems support and administration of 300+ customers Rolm PBX and Voicemail and 100+ customers Northern Telecom PBX.
- Responsibilities included technical phone support for all employees.
- Successful administration and installation of all customer related telephone request.
Bachelor of Science Degree: Criminal Justice Accounting / Criminal Justice Accounting
Edinboro University
Skills
ACDAvayaCall CenterCiscohardwarephone supportIPMaxMeridianMessagingnetworknetworkingNortelPBXTelephone systemsproblem solvingprogrammingproject plansreportingroutingSiemensSymposiumsystems administrationsystems support and administrationsystem designtechnical supportsystems supportuser trainingtelecommunicationsTelecomtelephonetelephonytroubleshoottroubleshootingupgradesvoice mailVOIP
สรุปว่าจะได้อะไรจากตัวอย่างนี้
ตัวอย่างนี้ช่วยให้เห็นแนวทางการเขียนเรซูเม่สำหรับตำแหน่ง Business Analyst / One80 Intermediaries - Oradell, NJ ประสบการณ์ 13 ปี โดยเปิดด้วยบทสรุปที่บอกจุดเด่นของผู้สมัคร ตามด้วยประสบการณ์ทำงาน 7 ตำแหน่ง พร้อมทักษะที่เกี่ยวข้องกับงาน คุณสามารถนำลำดับและวิธีนำเสนอไปปรับใช้ โดยเปลี่ยนรายละเอียดให้ตรงกับประสบการณ์จริงของคุณ
อย่างไรก็ตาม เรซูเม่ที่ชนะต้องเขียนให้ตรงตำแหน่งที่คุณสมัครโดยเฉพาะ ตัวอย่างนี้คือต้นแบบ ไม่ใช่สำเนา ทีมเรซูเม่ของเรารับเขียน Resume และ Cover Letter ภาษาอังกฤษให้โดดเด่นจากคู่แข่ง ส่งงานใน 2 วัน รับประกันความพึงพอใจ