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ตัวอย่าง Resume นักวิเคราะห์ธุรกิจ (Business Analyst) ฉบับที่ 220

Resume Example Business Analyst #0220 ประมาณ 1428 คำ

เรซูเม่ฉบับนี้เป็นตัวอย่างสำหรับตำแหน่ง Business Analyst / Business Analyst, IT Processes and Governance ระดับมืออาชีพ มีประสบการณ์รวมประมาณ 20 ปี เรานำมาวิเคราะห์เพื่อให้เห็นว่า โครงสร้างมีจุดเด่นอย่างไร และส่วนใดนำไปปรับใช้กับข้อมูลของคุณได้

จุดเด่นของฉบับนี้ แสดงประสบการณ์ทำงาน 7 ตำแหน่ง พร้อมหน้าที่และผลงานของแต่ละช่วงอย่างเป็นลำดับ

สิ่งที่ควรสังเกตในตัวอย่างนี้

เนื้อหาในเรซูเม่ฉบับนี้

JESSICA CLAIRE
Business Analyst / Business Analyst, IT Processes and Governance
100 Montgomery St. 10th Floor◆ (555) 432-1000◆ [email]

Professional Summary

Hardworking and passionate individual with strong organizational skills seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Driven to work quickly and effectively on projects in all types of environments with a proven history of process automation, system integration and various business improvements to support corporate growth.

Experience

Business Analyst / Business Analyst, IT Processes and Governance10/2005 - Current · 04/2021 - current
Drury University Mountain Grove High School Post Dean Foods Acquisition
  • Continuous development in governance using CISA, COBIT and ITIL research, 2019 manuals, study guides and Pluralsight courses, to assist management in development and execution of formal governance strategy/framework to improve risk control, mitigation and improved processes within IT Department.
  • Utilize existing as well as self-created ServiceNow dashboard, filters and reports to analyze and hold infrastructure and application teams to established processes for change management, incident management and resource management as well as proper use of demand management and project management modules defined.
  • Weekly CAB for infrastructure and application teams. Responsible for review of changes for proper documentation and adherence to change process to present complete changes in CAB as well as meeting organizer and facilitator. If approved by CAB, responsible for systematic approval within ServiceNow change workflow.
  • Continue to obtain working knowledge of ServiceNow using ServiceNow documentation.
  • Assist from IT governance perspective, using COBIT framework, reviewing existing documented policies (if any), procedures and business processes for all IT with management and appropriate stakeholders.
  • Collaborated closely with upper management, IT governance committee, to drive strategy through development and improvement of IT processes.
  • Key contributor to first PMO quality assessment review.
Business Analyst / Position Change within IT Department05/2020 - 03/2021
  • Continued development in governance using ITIL and ServiceNow research and Pluralsight training courses to assist management in development and execution of governance using ServiceNow for improved processes within IT Department.
  • Utilize existing ServiceNow dashboard, filters and reports to analyze and hold infrastructure, application, PMO and BRM's to established processes for change management as well as proper use of demand management and project management modules as defined.
  • Weekly CAB for infrastructure and application teams. Responsible for review of changes for proper adherence to change process to present complete changes in CAB as well as meeting organizer and facilitator.
  • Collaborated closely with upper management, Business Advisory Council, to drive strategy through development and improvement of IT processes.
  • Key contributor to internal rollout of resource management in ServiceNow. Support and assisted project manager responsible to complete training deck and training sessions for roll out. Support contact post implementation.
  • Key contributor to ServiceNow CMDB review effort.
Business Analyst / Post DairiConcepts Merger with Dairy Farmers of America01/2020 - 04/2020
  • Created, maintained and monitored EDI customers inside SAP and affiliated customer/supplier portals if applicable.
  • Support for customer service personnel in strategies for supporting electronic data interchange activities.
  • Tracked files from origin to destination and troubleshot errors in SAP and within EDI provider Portal.
Business Analyst IT Department / DairiConcepts Subsidiary of Dairy Farmers of America01/2012 - 12/2019
  • Educated end users to navigate Adage ERP and other applications used by DFA. Developed and presented training sessions as needed by user community or one on one needs.
  • Implemented new Adage ERP functionality based on business and user needs to automate and streamline processes.
  • Served as liaison for business and developers for automation and integration efforts with ERP to connect with other applications and reporting.
  • Assisted teams served on, to meet project goa ls on time by managing project activities.
  • Optimized quality of data in Adage ERP, Salesforce and PCM by developing and continuously improving data collection forms, processes and education.
  • Supported multiple departments with special projects.
  • Contact/Support for Adage ERP, PCM and Salesforce issues related to process activities for all locations.
  • Provided technical support to projects and developmental teams as assigned and related to Adage ERP, PCM and Salesforce.
  • Provided direction and guidance to internal teams in order to achieve targets.
  • Worked closely with Customer Service team and all plant locations.
  • Served on project team to transition all locations from Adage ERP to SAP ERP. Responsibilities included scribe for overall project and blueprinting, SME for OTC piece, EDI, security set up for testing and production environments, support wherever needed as well as keeping track of issues deliverables.
  • Served as key team member for Adage ERP purchasing approval process solution implementation including work with third party vendor for configuration.
  • Key team member for Salesforce project. Part of initial team build and launch. Support for ongoing continued improvements to meet needs of business and ongoing maintenance. Assisted with users and developer for integration effort with custom PCM application.
  • Served on transportation project(s). Transition from internal transportation to third party JB Hunt including assisting developers with Adage ERP integration. Served as support post implementation as needed.
  • Served on second transportation project. Two transitions within this project due to phased in ERP change project. First phase, transition from third party transportation JB Hunt to Blujay, for Adage ERP integration. Second phase transitions from third party Blujay for Adage ERP then to SAP ERP, still Blujay third party but different flows and integration due to ERP. This phase in followed SAP ERP transition phases by location(s).
  • EDI coordinator for integrated customer orders and invoicing. Collaborated with third party EDI and IT provider Oneneck along with customer/supplier portals both integrated and non-integrated.
  • Adage ERP Master Data maintenance and stewardship.
Cost Accountant Accounting Department / DairiConcepts Subsidiary of Dairy Farmers of America10/2005 - 12/2011
  • Create and manage incremental cost requests to assist R&D in product development and Sales with pricing by building excel cost models for management to set pricing.
  • Position grew to include Adage ERP formula maintenance entry and maintenance.
  • Self-driven project to automate and improve sales order pricing process. Researched and built out price agreements within Adage ERP to automate and move customer service team from spreadsheet pricelist with manual price entry in Adage ERP sales orders to auto-pricing within sales order. This also enabled reporting abilities. Received thank you letter and gift card by leadership management team for work in this area. Price agreement SME for organization and responsible for quarterly and annual price updates inside Adage ERP.
  • Responsible for excel price list and customer price quote letters.
  • Researched and discovered how to set up sales territory designations within Adage ERP and moved from excel spreadsheet which aided in reporting.
  • Participated in continuous improvement for system, process and reporting.
  • Key team member on custom application build for product cost maintenance named Project Cost Management (PCM). This program replaced incremental excel cost modeling as well as outdated estimation program used by food scientists when developing formulations.
Cost Accounting Assistant / Amentum - Olathe, KS03/2002-09/2005
  • Accounts Receivable/Job Cost including order entry, job set up, contract billings, lien releases and collections.
  • Monthly job analysis and reporting for management
  • Monthly journal entries.
  • Review and entry of payroll for various union job sites and office as well as uploading payroll from Ceridian to JD Edwards. Performed National Transient Lodge research and paperwork for payroll set up by location, multi-union and multi-state.
  • Played active role in implementation of JD Edwards. Worked closely with IT after initial implementation on projects such as integrating connectivity with third party payroll process. Created process manual for areas worked in, including step by step instructions and screenshots.
Accountant04/1994 - 03/2002
Johnston Companies
  • Worked with Johnston Companies in many different areas of accounting on corporate level, played active role in pioneering accounting side of integrated endeavor Johnston Integrated Technologies.
  • Starting role as purchasing expeditor, grew into accounts receivable role that included invoicing, credits, collections, cash application and correspondence with sales team. Added accounts payable side as well as limited general ledger and inventory work.
  • Actively worked with one-person IT department on general reporting projects, special billings and database feeds from company tool cribs within some customer plants.

Education

  • Bachelor of Arts: Major: Business Administration Minor: Accounting, 05/1996
  • High School Diploma: 05/1992 · TECHNOLOGY SKILLS · Microsoft Excel, Word, Power Point, Visio SharePoint, Teams and OneNote · AuditBoard · SAP, Adage, JD Edwards, AS400 and Ceridian · Crystal and Power BI · Miscellaneous custom applications · Salesforce · ServiceNow

สรุปว่าจะได้อะไรจากตัวอย่างนี้

ตัวอย่างนี้ช่วยให้เห็นแนวทางการเขียนเรซูเม่สำหรับตำแหน่ง Business Analyst / Business Analyst, IT Processes and Governance ประสบการณ์ 20 ปี โดยเปิดด้วยบทสรุปที่บอกจุดเด่นของผู้สมัคร ตามด้วยประสบการณ์ทำงาน 7 ตำแหน่ง และข้อมูลการศึกษาที่จำเป็น คุณสามารถนำลำดับและวิธีนำเสนอไปปรับใช้ โดยเปลี่ยนรายละเอียดให้ตรงกับประสบการณ์จริงของคุณ

อย่างไรก็ตาม เรซูเม่ที่ชนะต้องเขียนให้ตรงตำแหน่งที่คุณสมัครโดยเฉพาะ ตัวอย่างนี้คือต้นแบบ ไม่ใช่สำเนา ทีมเรซูเม่ของเรารับเขียน Resume และ Cover Letter ภาษาอังกฤษให้โดดเด่นจากคู่แข่ง ส่งงานใน 2 วัน รับประกันความพึงพอใจ

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