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ตัวอย่าง Resume นักวิเคราะห์ธุรกิจ (Business Analyst) ฉบับที่ 255

Resume Example Business Analyst #0255 ประมาณ 2399 คำ

เรซูเม่ฉบับนี้เป็นตัวอย่างสำหรับตำแหน่ง Business Analyst ระดับมืออาชีพ มีประสบการณ์รวมประมาณ 6 ปี เรานำมาวิเคราะห์เพื่อให้เห็นว่า โครงสร้างมีจุดเด่นอย่างไร และส่วนใดนำไปปรับใช้กับข้อมูลของคุณได้

จุดเด่นของฉบับนี้ แสดงประสบการณ์ทำงาน 6 ตำแหน่ง พร้อมหน้าที่และผลงานของแต่ละช่วงอย่างเป็นลำดับ

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เนื้อหาในเรซูเม่ฉบับนี้

Resume Example
Business Analyst
Working remotely in Dallas, TX 100 Montgomery St. 10th Floor (555) 432-1000 -

Professional Summary

JESSICA CLAIRE - Over 6+ years of IT working as a Business Systems Analyst and Liaison between the technical and the business stakeholders in planning. conducting, and directing the analysis of complex business processes. - Experienced in working with cross domain, multi-functional teams, and stakeholders to achieve the business goal. Determined to implement learned skills and knowledge for the growth of the institution by working consistently and effectively. - In depth experience and working knowledge of Identity and Access Management (IAM) and Access Life Cycle Management processes using SailPoint IdentityIQ software. - Excellent understanding and knowledge of Identity and Access Management (IAM) and Role Based Access Control (RBAC) Assisted with integration of IAM systems with in-house and third party applications for provisioning, identity authentication and developing connectors between IAM tools and system resources Strong understanding of business processes, cybersecurity controls and related standards Assess, review cybersecurity checklist to provide recommendation to align the project objectives Knowledge of update set, import set and transform maps in ServiceNow for data mapping and data transformation from legacy system to ServiceNow. - Review existing IT processes in ServiceNow to identify areas of improvement and enhancement. Expertise in creating various project documents like BRD, FRD, Data mapping, data definition document, Data migration related documents, Test Plan, Test case, UAT Document etc. Great experience in IT service Management processes such as Reporting, Self Service portal, Service Catalog, Incident & Problem Management, Change Management, Configuration and Asset Management in ServiceNow In-depth knowledge of Software Development Life Cycle (SDLC) methodologies, assisting and working as Scrum Master on several projects, vast experience working in Agile, Waterfall, RUP methodologies. Primarily in Agile methodology. Focus on Elicitation, analyzing and prioritization of each sprint in product backlog according to end user perspective & design User Stories with design perspective. Excellent skills in facilitating Joint Application Development (JAD) for eliciting functional requirements that support the High Level business requirements and documenting process flows. - Experience in SQL Server database developing and implementing using SQL Server 2014/2012/2008 R2 Microsoft SQL Server integration services (SSIS), Microsoft SQL Server Reporting Services (SSRS), Microsoft SQL Server Analysis Services (SSAS) and MDX for data warehouse and data mart solutions in Financial, Retail, Config. Mgmt. and in Active Directory Domains as a Data Analyst Highly experienced in broad range of technologies including business process tools such as MS Project, MS Office Suite, MS Visio, Data Warehousing concepts. - Strong experience in Rational Team Concert RTC, Rational Functional Tester RFT, Rational Quality Manager RQM, Rational Performance Tester automated testing tools. - Extremely proficient in using agile and waterfall methodologies, Performed roles of scrum master following sprint sessions and used JIRA extensively to write concise user stories and precise acceptance criteria which is used by developers and testers as a key input for development.

Experience

Business Analyst04/2021 - Current
Agilysys, Inc.
  • End to end delivery of initiatives; shaping, delivering and embedding change in partnership with the sponsoring business in conjunction with delivery partners.
  • Establishes governance framework for the initiative appropriate for the delivery phase and impact to WPB.
  • Gathers, translates and clarifies requirements; defines design options, leveraging the WBP change "taxonomy" and tooling.
  • Translates business requirements and designs into more detailed Capabilities, Features, Epics and Stories, often representing the voice of the customer and sponsoring business.
  • Plans effectively around delivery constraints. Optimizes the plan to maximize benefits and minimize risk. Develops the plan within constraints; considering the requirements, delivery approach, key milestones, dependencies, effort, resources, budgets and quality.
  • Proactively drives execution to effectively identify risks/issues/dependencies as they arise throughout delivery. Takes ownership of critical issues and ensures resolution within agreed timescales and implements mitigating plans against identified risks and issues. Escalates risks/issues to the Portfolio Director as appropriate with recommendations.
  • Plan and coordinate Change Management activities from early planning through designing and delivering change inclusive of Business Readiness activities.
  • Collaborates and builds positive stakeholder and business partner relationships providing regular updates to resolve high priority issues affecting the initiative
  • Manages change and implementation within the business to ensure the change lands well and sticks, contributing to benefits realization
  • Manages change initiative closure and handover to the business
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Business Analyst Agilysys, Inc. - Bellevue, WA09/2019 - 01/2021
  • Is a provider of residential and commercial mortgage loan servicing, special servicing, and asset management services, which has been described as "debt collectors, collecting monthly principal and interest from homeowners - I was involved as a Business Analyst on the IAM team to develop IAM Roadmap and Release Plan by identifying gaps between the current and future state and identifying initiatives for proposed future state solutions not available in existing systems
  • Responsibilities:
  • Defined standard interfaces, Data Profile, metadata acquisition, data migration, validation, match rules tuning. reject processing, pre-landing processing and Reference Entities
  • Proactively involved in imparting Agile and Scrum values to the team and helping the team to continuously improve the agile process
  • Clarify client requirements, business needs and project objectives, via feedback sessions and client meetings, in collaboration with all stakeholders and obtain approvals on the User Story & Functional design documents - Demonstrated strong understanding of business processes, cybersecurity controls and related standards
  • Reviewed existing IT processes in ServiceNow to identify areas of improvement and enhancement
  • Conducted JAD sessions with stakeholders, developers and administration for eliciting requirements
  • Also managed the meeting sessions with SME's from various departments like accounting, reporting and IT development
  • Worked as a part of scrum team, in an agile methodology with sprint cycles, daily stand ups and story implementation on a large cross functional project and supported teams
  • Assess, review cybersecurity checklist to provide recommendation to align the project objectives
  • Assisted with integration of IAM systems with in-house and third party applications for provisioning, identity authentication and developing connectors between IAM tools and system resources
  • Ability to analyze data in legacy applications to determine data migration/integration complexity, to identify data gaps against new requirements or conflicts across multiple legacy applications
  • Knowledge of update set, import set and transform maps in ServiceNow for data mapping and data transformation from legacy system to ServiceNow
  • Facilitating priority meetings with stakeholders to help business understand the impact of the JIRA in prioritizing them
  • Involved in Data mapping specifications to create and execute detailed system test plans
  • The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity
  • Develop source-to-target mapping documents by analyzing data content and physical data structures in the legacy and downstream applications
  • Develop mappings to enable data migration, application integration
  • Lead and/or execute of daily, weekly and monthly support activities to maintain the overall IAM environment s
  • IBM Rational JAZZ Team Concert products and tools are uses to support the application of the Scrum and SAFE Agile Methodologies in developing and managing the application development process
  • Identify and document detailed current major IAM Service Gaps (Gap Analysis) or deficiencies for processes, products and tools
  • Defined system requirements to Wire Frames with Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies
  • Participate in defining architecture and process standards for the identity management platform contribute to ongoing evolution and development of IAM strategies
  • Serve as internal liaison for RBAC/IAM issues with representatives from application solution owners and Information Security
  • Produced operational reports in SSRS i.e
  • Drill-down, drill-through, dashboard and matrix reports
  • Responsible for ETL through SSIS and loading Data to DB from different input sources
  • Wrote and executed positive and negative test cases to ensure the data originating from the data warehouse Oracle dB is accurate through to the SQL dB in the applications.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
IT Business Analyst / Abiomed - Minneapolis, MN01/2017 - 08/2019
  • United Bank is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management, Credit and Capital Market products and other financial and risk-management products and Treasury solutions services - Home Loans and Insurance (HL&I) is the mortgage unit at United Bank
  • Implemented the technological changes made within Loan Origination System and Mortgage Servicing and Fulfillment Technology (MSFT)
  • Involved in Develop, build and manage Reporting Services SSRS reports using both SSAS cube and relational database sources including distribution of reports using subscription services
  • Responsibilities:
  • Administered Identity and Access Management IAM, including password management controls for staff and vendors assigned to department-level projects
  • Worked in Agile environment allowing teams to deliver project piece-by-piece and make rapid adjustments as needed
  • Good understanding working in Agile and bringing projects to completion
  • Interpret and apply IAM architecture and designs to build Identity and Access Management solutions to support and advance the effectiveness and efficiency of client operations, personnel and customers
  • Facilitated JAD sessions to collect requirements from system users and prepared business requirement that provided appropriate scope of work for technical team to develop prototype and overall system
  • Focused and goal oriented Scrum Master, leading a sprint team consisting of development, testing, architects and infrastructure members working on Agile methodology
  • Senior level SQL query skills Oracle and TSQL in analyzing and validating SSIS ETL database data ware house processes
  • Continuous communication with the team to track requirements on rally and discuss to fix defects with JIRA tools, and corrected lesson learnt from each sprint
  • Used scripting tools and ServiceNow functionality to create scripts and automate routine tasks being done in ServiceNow
  • Involved in design of data migration plans across multi-site and multi-platform
  • Created test Summaries and test variations based on functional requirements
  • Assisted Process & Service Owners in continuous process improvements and enhancements by encouraging continuous automation of incident, change & problem management process on ServiceNow platform
  • Designed, developed and tested various Power BI and Tableau visualizations for dashboard and ad-hoc reporting solutions by connecting from different data sources and databases
  • Held interviews and workshops with key business and technology stakeholders to assess current state IAM tools
  • Add the JIRA number, date, Initials and a brief description to the comments section when I modified, added or struck-thru a requirement
  • Used ServiceNow reporting to analyze and troubleshoot reports, ensuring data accuracy and timeliness
  • Responsible to elicit high level IAM Business Requirements from key business and technology stakeholders
  • Prepared documents such as project scope, project vision, project success, business requirements, functional specification, data warehouse process flow (SQL queries & crystal reports) using MS Office (Word, Excel, Visio) and Dashboards.
Business Analyst Agilysys, Inc. - Roswell, GA06/2015 - 12/2016
  • Harris offering a variety of banking products and financial solutions like personal banking, small business, retail banking, home financing and equity loans, asset management, wealth management, corporate and investment banking and credit card services to its customers
  • BMO Capital Markets is the investment banking provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management, facilitated managed meeting sessions with committee of SMEs from various business areas including Mortgage Servicing, Loan
Monitoring and Asset Management
  • Responsibilities:
  • Analyzed User Requirement Document, Business Requirement Document (BRD), Technical Requirement Specification and Functional Requirement Specification (FRS)
  • Converted Business Requirements to the Functional Specification and Conducted JAD Sessions to develop an architectural solution that the application meets the business requirements, resolve open issues, and change requests - Working expertise in Software Development Life cycle (SDLC), Software Development Methodologies including Rational Unified Process (RUP), Waterfall, and Agile
  • Work closely with product owner in Prioritization of User Story in Product backlog & Refining the user story in Sprint Backlog for every sprint
  • Use JIRA to track and report defects to developers
  • Before Logging the Defect, working with BA people to find out any requirement changes
  • Involved in mentoring specific projects in application of the new SDLC based on the Agile Unified Process, especially from the project management, requirements and architecture perspectives
  • Maintained a Traceability Matrix to ensure that all Functional Requirements are addressed at the Use Case Level as well as the Test Case Level
  • Analyzed business requirements, system requirements, data mapping requirement specifications, and responsible for documenting functional requirements and supplementary requirements in Quality Center
  • Work on each release JIRA, then walkthrough test results with the business people to close them
  • Designed the business requirement collection approach based on the project scope, Created Business Analysis using agile methodology
  • Defined standard interfaces, Data Profile, metadata acquisition, data migration, validation, pre-landing processing
and Reference Entities.
  • Involved in Batch job error debug and handling, Batch jobs design, Batch Group design, Release Management, schema exports and imports using metadata manager
  • Wrote SQL queries and statements to verify values in backed with respected to the specific operation performed by the fronted
  • The project followed Agile Methodology
  • Was involved in daily scrum meetings to understand and coordinated in the

Education

  • Scrum Master
  • Master of Science: Telecommunication Southern Methodist University - Dallas, TX
  • Bachelor of Science: Computer Science Jawaharlal Nehru Technological University

Skills

Platforms: WindowsUNIX.Methodologies: AgileJADRADSDLCWaterfall.MS Visio.VisioWordPowerPointExcelDatabases: OraclePUSQLMS AccessSoftware Tools/Utilities: SQLMS OutlookMS PowerPointMS VisioMS ExceliRiseReporting Tools: Cognos

สรุปว่าจะได้อะไรจากตัวอย่างนี้

ตัวอย่างนี้ช่วยให้เห็นแนวทางการเขียนเรซูเม่สำหรับตำแหน่ง Business Analyst ประสบการณ์ 6 ปี โดยเปิดด้วยบทสรุปที่บอกจุดเด่นของผู้สมัคร ตามด้วยประสบการณ์ทำงาน 6 ตำแหน่ง และข้อมูลการศึกษาที่จำเป็น พร้อมทักษะที่เกี่ยวข้องกับงาน คุณสามารถนำลำดับและวิธีนำเสนอไปปรับใช้ โดยเปลี่ยนรายละเอียดให้ตรงกับประสบการณ์จริงของคุณ

อย่างไรก็ตาม เรซูเม่ที่ชนะต้องเขียนให้ตรงตำแหน่งที่คุณสมัครโดยเฉพาะ ตัวอย่างนี้คือต้นแบบ ไม่ใช่สำเนา ทีมเรซูเม่ของเรารับเขียน Resume และ Cover Letter ภาษาอังกฤษให้โดดเด่นจากคู่แข่ง ส่งงานใน 2 วัน รับประกันความพึงพอใจ

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