ตัวอย่าง Resume นักวิเคราะห์ธุรกิจ (Business Analyst) ฉบับที่ 282
Resume Example Business Analyst #0282 ประมาณ 965 คำ
เรซูเม่ฉบับนี้เป็นตัวอย่างสำหรับตำแหน่ง Business Analyst ระดับอาวุโส มีประสบการณ์รวมประมาณ 7 ปี เรานำมาวิเคราะห์เพื่อให้เห็นว่า โครงสร้างมีจุดเด่นอย่างไร และส่วนใดนำไปปรับใช้กับข้อมูลของคุณได้
จุดเด่นของฉบับนี้ แสดงประสบการณ์ทำงาน 7 ตำแหน่ง พร้อมหน้าที่และผลงานของแต่ละช่วงอย่างเป็นลำดับ
สิ่งที่ควรสังเกตในตัวอย่างนี้
- ประวัติงานต่อเนื่อง 7 ปี เห็นการเติบโตของตำแหน่งได้ชัด
- มีการกล่าวถึง MBA ซึ่งเป็นสิ่งที่ HR สายนักวิเคราะห์ธุรกิจ ให้ความสำคัญ
- ประสบการณ์ 7 ตำแหน่ง ไล่ระดับจาก Junior ขึ้นไปจนถึงตำแหน่งปัจจุบัน
- Professional Summary กระชับ ใช้คำที่สื่อความสามารถได้จริง
- มีทักษะแยกเป็นหมวด 14+ รายการ ให้ HR เห็นสเปกครบถ้วน
Professional Summary
Business Analyst with cognate experience in managing product and software development teams as a servant leader, ensuring that teams follow Agile practices and scrum framework values, work to increase team efficiency, and provide motivation and guidance for process improvement.
Experience
Business Analyst02/2022 - Current
Animal Health International, Inc.
- Developing use cases, workflows and requirements documentation using stories and scrum tasks in ServiceNow Working with the ServiceNow team to deliver solutions across the organization
- Raise service request with Oracle technical support and coordinate in speedy resolution of high prioritize issues
- Maintains the integrity of the CMDB
- Supporting and improving current solutions that solve business challenges and improve processes
- Identifying opportunities to innovate, scale, extend and enhance service delivery where possible
- Help Maintain the governance, policies and direction of the CMDB
- Developing and implementing core processes including incident, problem, change, and request fulfillment, collaborating with process owners, business partners, and stakeholders
- Supporting User Acceptance Testing (UAT) including development of scripts and conducting UAT with end users
- Gathering and documenting service requests requirements for new and transitioning existing requests to enterprise requests
- Understanding the Oracle apps base tables, views & workflows for the troubleshooting and resolution of product issues.
- Ensuring that service request requirements align to the client's service request design guiding principle
- Determining appropriate catalogue and categorization to place service request
- Obtaining sign off on ready user stories from product owners
Documenting work in ServiceNow Agile application
- Filling Report on progress, risks, issues, etc
ServiceNow Business Analyst11/2019 - 12/2021
Arrow Electronics Inc,
- Managed ITSM specific processes; catalogue optimization, catalogue recategorization and catalogue building after conducting a gap analysis. Hosted workshops to educate organization on updated features
- Promoted continuous process improvement practices for efficient operations
- Diagnosis of VMware performance and perform VMware performance tuning
- Participated in all agile ceremonies with the team (Daily Stand up, Sprint Planning, Sprint Retrospective, Backlog Grooming, Sprint Demo among others
- Performed Scrum Master roles to coordinate and track each team member work
- Coordinated and facilitated all sprint ceremonies to ensure the developers meet the sprint goals defined before and after every sprint
- Schedule and perform VMware
- Managed ITOM
- Worked effectively with Product Owner and Scrum Master to manage the product backlog and roadmap
- Undertook functional Testing to ensure that requirement is met
- Carried out UAT, functional, regression, and end to end testing whenever needed Data Analyst, 01/2017 10/2019
Position
Fortress Investment
- Identified, analyzed and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.
- Completed data cleaning and data validation of existing spreadsheets to promote robust data management platform, resulting in accurate data analysis and entry.
- Presented reports to clients and teammates regarding project progress and results.
- Utilized various professional statistical techniques and maintained large databases to collect and analyze data from partners and customers.
- Cleaned up and backed up data to maintain data integrity during extraction, manipulation and processing.
- Ran data analysis reports and distributed to management staff.
- Extracted, loaded and reconciled large amounts of data across Linux system platforms and sources to validate user-centric scenarios.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Coordinated statistical data analysis, design and information flow.
- Participated in requirements meetings and data mapping sessions to understand business needs.
- Developed database objects, including tables, views and materialized views using SQL.
- Recommended data standardization and usage for protection of data integrity.
- Transformed project data requirements into project data models.
- Produced monthly reports using advanced Excel spreadsheet functions.
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
- Identified and documented detailed business rules and use cases based on requirements analysis.
- Identified and documented project constraints, assumptions, business impacts, risks and scope exclusions.
- Documented business workflows for stakeholder review.
Program Manager03/2014 - 12/2016
Jones Lange Lasalle Inc.
- Developed and maintained relationships with new and existing client base
- Ensured client satisfaction and developed new business opportunities within assigned territory and acts as a liaison of communication and coordination between the client, operations, and health care professionals
- Participated in regular interface meetings with other departments to assure effective information flow, provide program guidance and obtain program/contract status
- Followed-up on aftercare/recommendations for medical and clinical treatment
- Followed-up on programmatic recommendations
- Oversaw shift supervisors to ensure daily functions are carried out appropriately and according to program needs
- Served as a leader in the chain of command in Residence Manager's absence
- Served as supporting interface with Program manager to client
- Interfaced closely with client
- Ensured client satisfaction by delivering quality services and solutions
- Supported program manager in direction of program
- Worked with program manager to ensure identification and assignment of resources to each task or deliverable
- Helped develop and guided staff under the direction of the Program Manager
- Assisted in providing senior management and the clients with metrics to assess program performance
- MBA: Business Management Science, 09/2020
Position
Imo State University
- Bachelor of Science: Business Management, 08/2017
Position
Imo State University
- ServiceNow Certified System Administrator (CSA
- Professional Scrum Master (PSM I)
Skills
Data profilingUse CasesStakeholders' EngagementProject ManagementAnalytical skillsProblem-solving skillsMentoringProficient in Jira/MiroDataikuQA and UAT TestingMicrosoft OfficeServiceNow ImplementationITOMITSM
สรุปว่าจะได้อะไรจากตัวอย่างนี้
ตัวอย่างนี้ช่วยให้เห็นแนวทางการเขียนเรซูเม่สำหรับตำแหน่ง Business Analyst ประสบการณ์ 7 ปี โดยเปิดด้วยบทสรุปที่บอกจุดเด่นของผู้สมัคร ตามด้วยประสบการณ์ทำงาน 7 ตำแหน่ง พร้อมทักษะที่เกี่ยวข้องกับงาน คุณสามารถนำลำดับและวิธีนำเสนอไปปรับใช้ โดยเปลี่ยนรายละเอียดให้ตรงกับประสบการณ์จริงของคุณ
อย่างไรก็ตาม เรซูเม่ที่ชนะต้องเขียนให้ตรงตำแหน่งที่คุณสมัครโดยเฉพาะ ตัวอย่างนี้คือต้นแบบ ไม่ใช่สำเนา ทีมเรซูเม่ของเรารับเขียน Resume และ Cover Letter ภาษาอังกฤษให้โดดเด่นจากคู่แข่ง ส่งงานใน 2 วัน รับประกันความพึงพอใจ