ตัวอย่าง Resume ที่ปรึกษา (Consultant) ฉบับที่ 41

Professional Summary

A results driven, articulate and well presented sales consultant with a proven track record of meeting store sales targets and minimising stock losses. Hardworking, able to communicate effectively with people from all backgrounds and able to present products in a structured professional way face to face with customers. Comfortable working in a fast paced, growth orientated work environment and have experience of selling fast moving consumer goods (FMCG), clothes and furniture. Currently looking for a suitable sales position with a exciting & ambitious company. WORK EXPERIENCE Retail Store-Coventry SALES CONSULTANT June 2008 - Present Part of a busy team, driving sales of shop products by communicating and listening to customers and ensuring that they receive the highest standards of customer service. Duties: - Greeting & welcoming all potential and existing customers to the store. Matching the customer's needs to the right product. - Willing to approach customers and able to close a sale. Working as part of the sales team providing excellent customer service. - Taking customer payments in cash or via credit cards. - Excellent product knowledge. Occasionally negotiating with customers on price. - Dealing with and resolving customer complaints and concerns. - Building a great rapport with customers. - Having team meeting and sharing best practice ideas with colleagues. - Adherence to all Company policies and procedures. - Maintaining very high merchandising standards. - Analyzing sales statistics and determining sales potential & inventory requirements. KEY SKILLS AND COMPETENCIES Strong collaboration, influencing and problem resolution skills. Knowledge of selling techniques and merchandising. - Innovative and persuasive. - Aware of the latest market trends and up to date on product knowledge. - Developing new customers. - Excellent after sales service ensuring the customer has had a good experience. Maintaining and demonstrating security and Health and Safety awareness. - A real flair for selling. - Ability to work shifts, including overtime, statutory holidays & Sundays.

Highlights

• Up selling Product launch Minimising stock losses Customer care Preparing action plans Competitor analysis Visual merchandising PROFESSIONAL Level 2 NVQ in Sales PERSONAL SKILLS Relationship building Target driven Listening skills Smart appearance