ตัวอย่าง Resume สื่อดิจิทัล (Digital Media) ฉบับที่ 235
Resume Example Digital Media #0235 ประมาณ 1029 คำ
เรซูเม่ฉบับนี้เป็นตัวอย่างสำหรับตำแหน่ง Director, Digital Product ระดับผู้บริหาร มีประสบการณ์รวมประมาณ 15 ปี เรานำมาวิเคราะห์เพื่อให้เห็นว่า โครงสร้างมีจุดเด่นอย่างไร และส่วนใดนำไปปรับใช้กับข้อมูลของคุณได้
จุดเด่นของฉบับนี้ แสดงประสบการณ์ทำงาน 5 ตำแหน่ง พร้อมหน้าที่และผลงานของแต่ละช่วงอย่างเป็นลำดับ
สิ่งที่ควรสังเกตในตัวอย่างนี้
- ประวัติงานต่อเนื่อง 15 ปี เห็นการเติบโตของตำแหน่งได้ชัด
- มีการกล่าวถึง MBA ซึ่งเป็นสิ่งที่ HR สายสื่อดิจิทัล ให้ความสำคัญ
- ประสบการณ์ 5 ตำแหน่ง ไล่ระดับจาก Junior ขึ้นไปจนถึงตำแหน่งปัจจุบัน
- Professional Summary กระชับ ใช้คำที่สื่อความสามารถได้จริง
Professional Summary
Dynamic management executive with 15 years experience creating digital product programs and winning team cultures to optimize revenue and growth. Unique digital and supply chain experience that spans retail, ecommerce, and FinServe. Skilled in digital product strategy with an emphasis on leveraging data to discover opportunities, inform the delivery roadmap, and realize positive business outcomes.
Highlights
- - Established digital experimentation program and supporting strategy including inception, rollout, and growing a team fit to purpose - Delivered $90M in annualized revenue and yielded a $650K annual savings by streamlining processes impacting site performance - Reduced spend on third party vendors 50%, increased velocity, and contributed $40M in revenue - Utilized digital analytics to inform journey mapping and quantify opportunities - Designed and tested new initiatives providing data for decision-making and capital allocation decisions - Digital Evangelist that illustrates the potential of digital transformation on products, services, and the customer relationship.
Experience
Director, Digital Product04/2019 - Current
Good Shepherd
- Digital Analytics Management and Application
- Strategic Planning and Alignment
- Team Leadership
- User Experience Optimization and Management
- Director leading the strategic development of Schwab's first digital experimentation program and the modernization of digital data capture process and capability.
- Created and executing a multiyear strategic roadmap addressing the people, process, and technology aspects required to scale a new digital capability.
- Replaced legacy Adobe Target with new Optimizely platform including an API accessible service, cross domain analytics solution, and best practices.
- Launched 100+ client facing digital experiences between web and mobile app.
- $100k+ saved in resource spend over 18 months.
- Modernizing cross-application data capture, standardizing client journey analysis and supporting personalization in an 18 month project.
- Lead cross-functional teams made up of digital product, UX, engineering, and data analytics partners to improve the client digital experience.
- Developed and rolled out organization-wide training program to facilitate utilization of new digital innovation capability.
- Set strategic direction and quarterly objectives for two separate digital teams in alignment with department and organizational goals.
- Effectively managed team growth, from 4 to 9, to meet triple digit YoY increase in demand.
Senior Optimization Director10/2017 - 04/2019
Accenture Interactive
- Senior director of product optimization working closely with client leadership, product, analytics, UX/UI design, and tech teams to deliver increased revenue and cost savings.
- Led 15 person team for 12 month telecom client project as primary strategist resulting in over $25m in revenue and process improvements.
- Drove client satisfaction and improved support services to increase retention.
- Established strategic plans and operational objectives to meet client revenue and KPI goals.
- Effectively managed multiple delivery teams across a diverse client portfolio.
Director, Digital Product Toys R Us - City, STATE01/2013 - 10/2017
- Senior product leader owning the post-purchase customer experience, including post-order communications, touchpoints, reimagining the My Account experience, and developing an SSO solution across all offerings. Led two product teams and one Product Owner utilizing dual track Agile, Scrum, and Kanban methodologies.
- Worked closely with technology solutions to introduce client SSO. Devised the client experience change strategy characterized by a consistent online and email messaging for all identified use cases.
- Implemented the integration of client rewards program with a 3rd party rewards provider into the client account experience.
- Redesigned the transactional email process based on benchmarking and user research to improve timing and content.
- Developed strategic approach for owned digital products; created roadmaps, and led teams in quarterly planning. Director, Ecommerce Optimization
- Selected by the CDO for a newly created role to turn around an underperforming ecomm site. The role included building a high performing team, establishing process and standards. Managed the RFP, selection process, and rollout of three new SaaS solutions.
- Improved overall conversion by 3.6% and revenue per visitor by 3.3% on the US site; 4% conversion rate improvement for the UK site.
- Increased e-Commerce revenue 5% by pioneering and executing an 8 second improvement to page load time. - Improved product modeling by partnering with Digital Analytics to inform journey mapping and quantify opportunities.
- Reduced spend on third party vendors 50% by developing an internal capability, increasing velocity and contributing $40M in revenue in first rolling 12 months.
- Delivered a $650K annual savings by implementing and rolling out a new technology.
- Oversaw the talent acquisition process for a five person digital scrum team: Project Manager, Frontend UI Developer, Senior UX Designer, Data Analytics Analyst, and Team Coordinator.
Logistics Manager
- Recruited to a newly developed logistics role to manage expanding dotcom fulfillment operations across five, locations, and one 3PL facility
- Piloted a reverse logistics process that enabled in-store returns for online orders; oversaw general rollout across full store and distribution network.
- Standardized performance across the network, supported field teams to solve issues, rolled out network initiatives, and represented dotcom logistics across all corporate projects.
- Shortened total time-to-delivery by two days (7 to 5 days) through the launch of an end-to-end customer experience analytics reporting tool.
Senior Group Leader05/2007 - 01/2013
Target Corporation
- Senior leader within a distribution center dedicated to providing upwards of 30% of Target's imported product. Held multiple leadership and operations focused roles of increasing responsibility.
- Led both the Logistics and Facility Engineering departments of over 30 employees.
- Reduced transportation costs by $550K annually and increased asset utilization 20% by developing and leading a cross-functional trailer optimization process.
- Managed operations planning for the building during peak season; accountable to the GM for maintaining strict level of service targets each week and month.
- Responsible for and managed the relationship with the in-market 3PL deconsolidator.
Education
- MBA: Strategy
- Old Dominion University - Norfolk, VA
- Bachelor of Science: International Business Management
- Old Dominion University - Norfolk, VA · SAFe 4 Practitioner- 2020 · Certified Scrum Product Owner (CSPO)- 2019 · Information Technology: Optimizely, Adobe Target, Adobe Analytics, Jira, Tealium AudienceStream & TiQ
Skills
Cross-departmental AlignmentComplex Problem Solving
สรุปว่าจะได้อะไรจากตัวอย่างนี้
ตัวอย่างนี้ช่วยให้เห็นแนวทางการเขียนเรซูเม่สำหรับตำแหน่ง Director, Digital Product ประสบการณ์ 15 ปี โดยเปิดด้วยบทสรุปที่บอกจุดเด่นของผู้สมัคร ตามด้วยประสบการณ์ทำงาน 5 ตำแหน่ง และข้อมูลการศึกษาที่จำเป็น พร้อมทักษะที่เกี่ยวข้องกับงาน คุณสามารถนำลำดับและวิธีนำเสนอไปปรับใช้ โดยเปลี่ยนรายละเอียดให้ตรงกับประสบการณ์จริงของคุณ
อย่างไรก็ตาม เรซูเม่ที่ชนะต้องเขียนให้ตรงตำแหน่งที่คุณสมัครโดยเฉพาะ ตัวอย่างนี้คือต้นแบบ ไม่ใช่สำเนา ทีมเรซูเม่ของเรารับเขียน Resume และ Cover Letter ภาษาอังกฤษให้โดดเด่นจากคู่แข่ง ส่งงานใน 2 วัน รับประกันความพึงพอใจ