ตัวอย่าง Resume เทคโนโลยีสารสนเทศ (Information Technology) ฉบับที่ 113
Resume Example Information Technology #0113 ประมาณ 928 คำ
เรซูเม่ฉบับนี้เป็นตัวอย่างสำหรับตำแหน่ง Information Technology Analyst ระดับมืออาชีพ มีประสบการณ์รวมประมาณ 4 ปี เรานำมาวิเคราะห์เพื่อให้เห็นว่า โครงสร้างมีจุดเด่นอย่างไร และส่วนใดนำไปปรับใช้กับข้อมูลของคุณได้
จุดเด่นของฉบับนี้ แสดงประสบการณ์ทำงาน 7 ตำแหน่ง พร้อมหน้าที่และผลงานของแต่ละช่วงอย่างเป็นลำดับ
สิ่งที่ควรสังเกตในตัวอย่างนี้
- ประวัติงานต่อเนื่อง 4 ปี เห็นการเติบโตของตำแหน่งได้ชัด
- ประสบการณ์ 7 ตำแหน่ง ไล่ระดับจาก Junior ขึ้นไปจนถึงตำแหน่งปัจจุบัน
- Professional Summary กระชับ ใช้คำที่สื่อความสามารถได้จริง
Professional Summary
Dedicated Information Technology Analyst offering more than 4 years of hospitality experience, providing in-depth knowledge of hospitality software and operations for the following departments: Front Office, Housekeeping, Engineering, Security, and Information Technology. - Exceptional customer service - Exceptional communicator - Exceptional at multitasking - Exceptional project manager - Exceptional computer proficiency - Exceptional writer/document builder - Front Office experience - Housekeeping experience - Engineering experience - Security experience - Information Technology experience
Highlights
- - M-Tech's HotSOS software Expert - Extensive M-Tech's REX software experience - Micros's OPERA PMS, End of Day, and Configuration experience - Citric Reserve Experience - Morse Watchman's Key Watcher and Tour Pro configuration experience - Extensive MS Office experience - PC Software & Hardware experience - Mac Software & Hardware experience - IOS Software & Hardware experience
- - Earned "Employee of the Month" at Hyatt Regency Wichita. - Earned "Employee of the Month" at Hyatt Regency New Orleans. - Played a key role in the development and role out of the 'HotSOS We Care' program; resulting in more effective, accurate, and efficient follow-up of guest concerns. - Created the 3 Primary M-Tech HotSOS manuals used in Hyatt Hotels: HotSOS Manual, H2Go Manual, HotSOS Operational Programs Manual - Created many procedural documents used for Rooms operations
Experience
Information Technology Analyst02/2013 - Current
Kimley-Horn And Associates, Inc. - Colorado Springs, CO
- Responsible for providing technical support to hotel guests, associates and management with hotel technology systems and hardware.
- Install and maintain hotel IT hardware and software in accordance with brand standards.
- Utilize defined processes, procedures and protocols to uphold the security, structure and integrity of hotel networks and systems.
- Perform required IT maintenance and upgrades with minimal disruption to hotel operations, and maintain proper backups for supported systems.
- Focus on the day-to-day availability and functionality of IT systems in the hotel and resolve standard user issues.
- Develop and use access controls to prevent unauthorized access, modification, disclosure, misuse, manipulation, or destruction of systems, networks, applications and data
- Plan, assess, monitor, deploy and report the state of compliance and any required mitigation and remediation activities (e.g., PCI, SOX, Data Privacy, etc.)
- Provide timely technical support to users, restore service and/or identify and resolve problems
- Provide regular monitoring of platform and system activities, isolating problems and determining their cause
Night Auditor11/2012 - Current
Affinity Gaming
- Roll business systems into the next business day
- Audit business reports
- Assemble audit package
- Act as the night MOD and front office staff
- Coordinate the completion of guest needs with overnight guest request personnel
- Daily use of Micros OPERA, Saflok, and Citrix Reserve
Guest Request (HotSOS) Coordinator / Hoffmann-La Roche Ltd - Dixon, CA02/2012 - 02/2013
- Function as the primary build expert to configure, build, and install the guest request application (HotSOS).
- Perform in-depth and precise investigation and documentation of current and future operational functionality of the guest request application.
- Have in-depth knowledge of the software application as well as understand the policies, procedures, and constraints of the hotel operation supported by the guest request application.
- Develop and document internal procedures, collected information, and prepared specifications on system enhancements.
- Analyze the functionality of the guest request application while doing testing of operational systems.
- Develop user training aids and assisted in training the end-user in work flow and use of the guest request application.
- Primary contact to troubleshoot problems and questions from end-users during training, go-live and stabilization periods.
- Analyze the data being provided by the guest request application in order to enhance the efficiency of hotel operations.
- Monitor the guest request application, and ensured that all departments are providing timely responses to orders.
- Daily use of M-Tech HotSOS, M-Tech REX, and Micros OPERA
Front Desk Agent/Rooms Control08/2011- 02/2012
Hyatt Regency New Orleans
- Responsible for the efficient operation of the rooming process including arrangements such as the pre-blocking, pre-registration and final check-in of guests based upon time of arrival and special requests.
- Posted charges and settled folios for individuals and groups as well as resolved due-outs and completed express check-outs.
- Provided direction and support for front line Front Desk Agents.
- Maintained an exceptional relationship with Housekeeping staff.
- Maintained accuracy within accommodation availability.
- Ensured that customer's concerns were handled in an effective, prompt and courteous manner.
- Demonstrated a positive demeanor to customers, both internal and external, at all times.
- Daily use of Micros OPERA, Saflok, Citrix Reserve, and M-Tech HotSOS
Security Agent05/2009 - 08/2011
Hyatt Regency Wichita
- Oversaw the safety and security of the hotel and guests throughout the evening hours.
- Conducted security walks throughout the hotel property and responded to guest requests and any noise complaints.
- Problem solved and troubleshooted in order to resolve guest issues and responded appropriately to emergency situations. - Acted as the overnight guest request personnel
- Daily use of, and configuration knowledge for Morse Watchman Key Watcher and Tour Pro software
NAVY Seal Candidate09/2008 - 2009
United States Navy
- Promoted to Section Leader; Special Operations Warfare Division (SEAL DIVISION #802)
- Navy Seal Training consisted of rigorous physical and mental exercises daily
- Trained in discipline and structuring of life
- CPR/Choking Prevention training
- Firearm/Weapons Safety training
Exercise Science
Wichita State University
สรุปว่าจะได้อะไรจากตัวอย่างนี้
ตัวอย่างนี้ช่วยให้เห็นแนวทางการเขียนเรซูเม่สำหรับตำแหน่ง Information Technology Analyst ประสบการณ์ 4 ปี โดยเปิดด้วยบทสรุปที่บอกจุดเด่นของผู้สมัคร ตามด้วยประสบการณ์ทำงาน 7 ตำแหน่ง คุณสามารถนำลำดับและวิธีนำเสนอไปปรับใช้ โดยเปลี่ยนรายละเอียดให้ตรงกับประสบการณ์จริงของคุณ
อย่างไรก็ตาม เรซูเม่ที่ชนะต้องเขียนให้ตรงตำแหน่งที่คุณสมัครโดยเฉพาะ ตัวอย่างนี้คือต้นแบบ ไม่ใช่สำเนา ทีมเรซูเม่ของเรารับเขียน Resume และ Cover Letter ภาษาอังกฤษให้โดดเด่นจากคู่แข่ง ส่งงานใน 2 วัน รับประกันความพึงพอใจ