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ตัวอย่าง Resume เทคโนโลยีสารสนเทศ (Information Technology) ฉบับที่ 126

Resume Example Information Technology #0126 ประมาณ 2614 คำ

เรซูเม่ฉบับนี้เป็นตัวอย่างสำหรับตำแหน่ง LINKS ระดับมืออาชีพ มีประสบการณ์รวมประมาณ 5 ปี เรานำมาวิเคราะห์เพื่อให้เห็นว่า โครงสร้างมีจุดเด่นอย่างไร และส่วนใดนำไปปรับใช้กับข้อมูลของคุณได้

จุดเด่นของฉบับนี้ แสดงประสบการณ์ทำงาน 6 ตำแหน่ง พร้อมหน้าที่และผลงานของแต่ละช่วงอย่างเป็นลำดับ

สิ่งที่ควรสังเกตในตัวอย่างนี้

เนื้อหาในเรซูเม่ฉบับนี้

JESSICA CLAIRE
LINKS
100 Montgomery St. 10th Floor (555) 432-1000 - [email]

Professional Summary

Experienced IT Technician and Signal Support System Specialist with knowledge on various skills such as Python, JavaScript, HTML etc. Also have in most pentesting and vulnerability tools like nmap, OpenVAS, Nessus and also Digital forensic tools like Prodiscovery etc. Worked on reverse engineering tools like IDA Pro. Have a home lab which constantly keep working and practice on Kali Linux with. Working in the Military Organization. Mainly work on Microsoft Azure Endpoint Manager, Active Directory, Azure Security Center, Office 365, SharePoint etc. Also have knowledge on Amazon Web Service (AWS). Worked on security software like Sophos, Mimecast, CCTV and DVR Cameras etc. Work on Comsec encryption keys and set-up HF and VHF radios for the commander in communicating with Brigade. Earned a medal for been a sharpshooter. Have a SECRET security clearance from the Military. Skilled in Windows 7, 8, and 10 with Linux. Computer Repair, Computer Networking mostly Cisco products, CompTIA Network+, and Network Troubleshooting. Also have a strong background on Windows Server Management, Managing Security Projects, Policy Development in Information Assurance. Good security Analyst on network incident and detection. Strong engineering professional and have knowledge on Cyber Law and Compliance. Also have a background in the medical field as a Certified Nurse Aide, have a strong interpersonal skill in working with people in all settings, eager to help people and strong communication skills. Have been exposed to great vendor portals as an administrator. These vendors include Verizon, Comcast business, Grid4, Google Admin for creating containers and applications, Sophos, PointClickCare, Allscripts, Mimecast, DSSI etc. Have a Bachelors Degree on Information Assurance and Cyber Defense and currently working on Masters on Cybersecurity. Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics. Highly adept Information Technology Technician with proven hardware and software configuration and troubleshooting expertise. Manages office-wide Local Area Network and minimizes downtime while overseeing system expansion. Excellent technical and communication skills.

Highlights

  • - Resolved product issue through consumer testing. - Worked on port scanning project using JavaScript and a Proxy using AWS. - Deployed both Comcast and Grid4 phones in large buildings and configure PoE phones. - Supervised Junior Soldiers in accomplishing a task for the Brigade Commander. - Received an Award on the Army Achievement Medal Received a Michigan State Service Ribbon for the Covid Mission - Received Certificate of appreciation and a coin for effectively and diligently working in order to accomplish a signal mission task.

Experience

Information Technology Technician01/2020 - Current
Brazos River Authority
  • Mimecast
  • Azure Security
  • Comcast
  • Verizon
  • DocuWare
  • Bomgar
  • ConnectWise
  • Cisco Meraki
Spiceworks Help Desk
  • Google Admin
  • Grid4
  • Security Monitoring
  • Threat Analysis
  • Threat Detection
  • Thought Leadership
  • Incident Response
  • Processes And Procedures
  • Event Management
  • IDS/IPS
  • Monitoring
  • Technical Support
  • Worked on-site, remotely, and office for assisted living center of more than 300 employees and 10 different locations.
  • Internet and WAN Circuit provisioning for client and coordinating with ISPs such as Verizon, Comcast, Grid 4 etc.
  • Worked with traditional active directory and later migrated to Microsoft Azure with strong skill set in applying policies and creating accounts and passwords for over 300 clients.
  • Worked as PointClickCare Security Admin by creating and managing user accounts and assign information
  • privileges for all levels of employees such as Nurses, Doctors, Admissions, Life Enrichment etc.
  • Work hands-on with firewall interfaces and polices on devices like Cisco and Meraki.
  • Strong Skill set in working with Meraki dashboard and Sophos enterprise for monitoring and maintenance of company's IT security standard and policies.
  • Create Bit Locker encryption for clients and manage it via Sophos portal.
  • Gain experience with enterprise domain management such as analyzing group policies and utilizing PowerShell for efficiency.
  • Also worked and assisted clients with Bomgar representative console.
  • Encourage end users importance or cloud and how to manage files using OneDrive.
  • Gained strong background in servicing ticketing kiosks, printers, scanners, Verizon phones, mobile phones, tablets, routers, switches, laptops desktops, VPN etc.
  • Worked with mostly Windows and some Mac including printer logic installations, as well as joining them to AD domains.
  • Manage users in Microsoft Azure and manage SharePoint via office 365.
  • Also create applications, computer devices; enroll and manage them on Microsoft Azure Endpoint Manager.
  • Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems. - Strong background in installing Cisco-Meraki access points (AP).
  • Team player with excellent communication and organizational skills, combined with flexibility, creativity and exceptional analytical and problem-solving skills.
  • Managed customers' expectations of support and technology functionality in order to provide positive user experience.
  • Quick learner and self-starter who excels in team environment but can work equally well independently.
  • Conducted daily system monitoring, verifying security, integrity and availability of all hardware, server resources, applications and key processes.
  • Set up hardware and software in optimal configurations to meet network performance requirements.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Investigated and corrected problems with printers, copiers and other peripheral devices.
  • Managed system-wide operating system and software deployments, as well as related software upgrade problems.
  • Answered and triaged requests for assistance in order to provide top-notch support.
  • Delivered network technology training to junior team members and end-users, enhancing knowledgebase and team productivity.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Performed tests of functionality, security and performance of different workstations and devices.
  • Loaded software, granted permissions and configured hardware for new employees as part of onboarding process.
  • Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
Signal Support System Specialist08/2017 - Current
Holy Redeemer Health System
  • Gained security clearance of SECRET.
  • Good problem-solving skills and interest in working with electronic equipment.
  • Supervises, plans and executes installation, operation, and maintenance of all signal support systems to include local area and wide area networks and routers.
  • Responsible for network integration using radio, wire, satellite and battlefield automated systems; directs unit signal training and provides technical advice and assistance.
  • Develops and executes communications security management (COMSEC) policies and guidelines within Battalion.
  • Manages automation setup, accountability, distribution and troubleshooting of information systems and devices valued at approximately $500,000 assigned to battalion.
  • Plans and provides unit level training for automation and communications systems and Signal support equipment. - Assists in staff supervision of information services.
  • Plans, supervises and executes unit level maintenance programs for user owned and operated signal equipment.
  • Repairs maintenance and supply requests for unit level signal support.
  • Normal color vision (no color-blindness) is required.
  • Work with all manner of electronic devices, including communications equipment, vehicles, radio and wire systems, and power generators.
  • Good problem-solving skills and interest in electronics.
  • Integrated new devices into managed networks while maintaining assigned security protocols and protections.
  • Set up terminal devices, completing prescribed onboarding processes to verify successful integration into existing network frameworks.
  • Tracked and detected network service disruptions using computer systems, scopes and meters.
  • Maintained radio and data distribution systems by completing mandated task within prescribed timeframes.
  • Trained users to connect to and utilize Local Area Networks (LANs) and Wide Area Networks (WANs).
  • Performed signal diagnostic functions to detect network interruptions and diagnose connection deficits.
  • Installed new wiring and networking hardware in existing facilities and within new construction.
  • Tested signal-level equipment for operational performance within prescribed tolerances.
  • Handled all troubleshooting tasks for signal support services, which included radio, wire and battlefield automated systems.
  • Provided maintenance and technical assistance to commanders and staff in regards to signal support systems.
  • Utilized technical equipment to monitor network status in operational environments.
  • Supervised and assisted with battlefield signal support systems and terminal devices.
  • Set up hardware and software in optimal configurations to meet network performance requirements.
  • Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
  • Delivered network technology training to junior team members and end-users, enhancing knowledgebase and team productivity.
IT Technician Support, Information Technology Technician08/2016 - 01/2020
Jollof Enterprise & Consulting
  • Install and configure computer hardware operating systems and applications.
  • Help mainly install office 365 for record keeping.
  • Monitor and maintain computer systems and networks.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults and replace parts as required.
  • Provide support, including procedural documentation and relevant reports.
  • Follow diagrams and written instructions to repair fault or set up system.
  • Support roll-out of new applications.
  • Set up new user accounts and profiles and deal with password issues.
  • Respond within agreed time limits to call-out priorities and manage many open tickets at one time.
  • Rapidly establish good working relationship with customers and other professionals, such as software developers.
  • Test and evaluate new technology.
  • Conduct electrical safety checks on computer equipment.
  • Completed inventory counts and organized supplies.
  • Updated documentation and produced reports.
  • Removed malware, ransomware and other threats from laptops and desktop systems.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Helped streamline repair processes and update procedures for support action consistency.
Certified Nursing Assistant07/2012 - 01/2016
  • Honors & Awards, Certificate of Appreciation - 210th Military Police Batalion Jun 2019 Award for Excellence - US Army Apr 2019
  • Honors Graduate - Eastern Michigan University Dec 2020 Jessica Claire - page 5 The Army Achievement Medal - US Army Jun 2020
Jessica Claire - page 6

Education

  • Certification: Basic Leadership Course (BLC)
  • Camp Selby - Selby, MS
  • Honors Graduate. · Promoted to a Sergeant to a greater leadership role. · Group Dynamics. · Effective Listening. · Written Communication. · Public Speaking. · Critical Thinking & Problem Solving. · Army's Leadership Requirements Model. · Counseling. · Cultural Competence. · Army Values, Ethics, & Integration of Soldier 2020. · Legal Responsibilities & Limits of NCO Authority. · Physical Readiness Training. · Followership & Servant Leadership Fundamentals. · Team Building & Conflict Management. · Drill & Ceremonies. · Mission Orders & Troop Leading Procedures. · Training Management / Conduct Individual Training. · Soldier for Life - Transition Assistance Program (SFL-TAP). · Command Supply Discipline Program. · Soldier Readiness. · Resiliency.
  • Master of Science: Cybersecurity And Information Assurance
  • Western Governors University - Salt Lake City, UT · Continuing education in Cybersecurity
  • Bachelor of Science: Information Assurance and Cyber Defense
  • Eastern Michigan University - Ypsilanti, MI
  • Awarded Bachelors in Information Assurance and Cyber Defense
  • Honors graduate · Member of the Information Assurance and Cyber Defense Association. · Deans List · Extensively worked on multiple projects in regards to Networking and Cybersecurity.
  • Associate of Applied Science: Computer Information Systems

Skills

End-user supportActive directoryWindows ServerGroup PoliciesMicrosoft AzurePython (Programming Language)Penetration TestingPowershellHTMLSCCMReverse EngineeringNetwork administrationLAN protocolsSecurity ProtocolsExcellent work ethicSystems administrationDevice configurationSophos

สรุปว่าจะได้อะไรจากตัวอย่างนี้

ตัวอย่างนี้ช่วยให้เห็นแนวทางการเขียนเรซูเม่สำหรับตำแหน่ง LINKS ประสบการณ์ 5 ปี โดยเปิดด้วยบทสรุปที่บอกจุดเด่นของผู้สมัคร ตามด้วยประสบการณ์ทำงาน 6 ตำแหน่ง และข้อมูลการศึกษาที่จำเป็น พร้อมทักษะที่เกี่ยวข้องกับงาน คุณสามารถนำลำดับและวิธีนำเสนอไปปรับใช้ โดยเปลี่ยนรายละเอียดให้ตรงกับประสบการณ์จริงของคุณ

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