ตัวอย่าง Resume เทคโนโลยีสารสนเทศ (Information Technology) ฉบับที่ 224
Resume Example Information Technology #0224 ประมาณ 2328 คำ
เรซูเม่ฉบับนี้เป็นตัวอย่างสำหรับตำแหน่ง Dynetics | Jackson, MS ระดับอาวุโส มีประสบการณ์รวมประมาณ 20 ปี เรานำมาวิเคราะห์เพื่อให้เห็นว่า โครงสร้างมีจุดเด่นอย่างไร และส่วนใดนำไปปรับใช้กับข้อมูลของคุณได้
จุดเด่นของฉบับนี้ แสดงประสบการณ์ทำงาน 4 ตำแหน่ง พร้อมหน้าที่และผลงานของแต่ละช่วงอย่างเป็นลำดับ
สิ่งที่ควรสังเกตในตัวอย่างนี้
- ประวัติงานต่อเนื่อง 20 ปี เห็นการเติบโตของตำแหน่งได้ชัด
- ประสบการณ์ 4 ตำแหน่ง ไล่ระดับจาก Junior ขึ้นไปจนถึงตำแหน่งปัจจุบัน
- Professional Summary กระชับ ใช้คำที่สื่อความสามารถได้จริง
- มีทักษะแยกเป็นหมวด 32+ รายการ ให้ HR เห็นสเปกครบถ้วน
Professional Summary
Jessica Claire Insightful Information Technology Manager with 10 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training. Goal-oriented IT leader with advanced planning, program management and team leadership skills. Decisive and hardworking with advanced communication and relationship-building strengths. Expert in Information Technology. Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development. Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation. Reliable employee seeking Information Technology Specialist position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced IT Specialist with over 13 years of experience in Information Technology. Excellent reputation for resolving problems and improving customer satisfaction. Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful 13 year record of building positive relationships with internal and external stakeholders. Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Experienced Information Technology Manager well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 20 years of experience in Federal Information Technology. Recognized for cost-effective system improvements, operational streamlining and positive leadership style. Instrumental Information Technology Specialist bringing 13 years of experience achieving ambitious goals in challenging IT environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines. Veteran Information Technology Specialist with 13 years leading organizational technology strategy. Adept and knowledgeable at installing and maintaining hardware, software and networking updates. Trains and oversees dedicated tech team to provide maintenance, troubleshooting and IT support. Drafts organizational policy to define standards for technology oversight and use. Reliable employee seeking Information Technology Specialist position. Offering excellent communication and good judgment. Correctional Officer offers 20-year history in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts. Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols. Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high- pressure situations with sound judgment and reasoned thinking demonstrated over 20-year industry history. Resourceful and dedicated Correctional Officer with motivational leadership, training and employee supervision experience. 20 years in corrections and law enforcement.
Experience
Dynetics | Jackson, MS05/2010 - 12/2020
INFORMATION TECHNOLOGY MANAGER
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Created storage allocation for new build and existing Windows servers and clusters. Researched and recommended innovative and automated approaches to routine tasks.
- Authored service level agreements for various functions, including help desk operations.
- Managed and reduced IT spending to support budgeting processes and TCO modeling procedures. Designed and led implementation of company-wide enterprise security strategy for network and hardware security, disaster recovery, data protection and information access across all major systems.
- Actively led training, mentoring and continuous development for 4 person department. Developed and maintained $15,000 IT department operational budget.
- Managed teams of contractors and full time staff by coaching, mentoring and driving efficiency. Interviewed, hired, trained and mentored 300 plus staff by coaching daily, leading performance reviews and offering constructive feedback.
CCORRECTIONAL OFFICER LIEUTENANT / Mastec Inc. | Leetsdale, PA09/2000 - 12/2020
- Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior. Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Supervised dining hall, outdoor recreation area, vocational shop and inmate housing unit.
- Supervised 20 employees and performance of tasks and managed 690 offenders.
- Completed daily work report sheets and delegated tasks to employees.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Handled inmate counts and searches for missing inmates.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage. Exceeded goals through effective task prioritization and great work ethic.
- Booked new inmates into facility and processed inmates for release.
- Arranged for medical and dental care of inmates.
- Identified facility openings and designated inmates to housing units.
- Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting. Completed intake paperwork, fingerprints and searches.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
Metropolitan Correctional Center | City, STATE11/2007 - 05/2010
IN DRMATION TECHNOLOGY SPECIALIST
- Performed daily system monitoring, verifying integrity and availability of all hardware, server resources, systems and key processes.
- Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
- Assisted customers with product selection based on stated needs, proposed use and budget. Conducted in-depth product and issue resolution research to address customer concerns. Retained existing clients and developed hundreds of new accounts by extending high quality and efficient support service.
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
- Coached and trained end-users on functions, features and basic troubleshooting of software such as MS and Windows.
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
- Set up network profiles, security permissions and file sharing systems.
- Supervised and monitored delivery of contractual services according to SLA agreements.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Performed tests of functionality, security and performance of different workstations and devices.
- Attended regular client meetings to report project progress and address questions. Prepared reports by collecting, analyzing and summarizing information.
- Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
- Drafted and distributed training manuals for devices used by various employees. Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Trained end-users of MS and Windows on use, functionality and application to business problems. Used ticketing systems to manage and process support actions and requests.
- I was employed as a GS-12 in a permanent position as the IT Manager for the Federal Bureau of Prisons from May 1, 2010 until December 30, 2020 at
Position
Metropolitan Correctional Center.
- As IT Manager at MCC Chicago, I was the Supervisor and manager for staff of 4 and I was responsible for support of 220 staff, 180 LAN computers, 3 BOPnet servers, 5 virtual servers, 12 Cisco Switches, SAN, miles of fiber and CAT 5/6 cabling, 8 Video Telecommunication units which and the ICON(inmate) network. As the IT Manager I was responsible for directing the activities of the computer services department Participated in department head meetings, budget meetings, and various committee meetings
- As the IT Manager I was responsible for several department budgets; requesting funding and balancing the budget. I was an approving / billing official as well as a government credit card holder. I had to ensure that all the federal rules and regulations were being followed
- Monitored operation of the network and ensured that hardware and software were functioning properly and that operation standards were met
- Developed training material and provide training to office personnel and functional end users on a wide variety of subjects
- installed and supported the inmate GED network, mainlined staff and inmate accounts
- I was the CJIS - National Crime Information Center (NCIC) and the National Law Enforcement Telecommunication System (NLETS) Coordinator and trainer. I was responsible for documenting training sessions, updating NCIC training/testing materials, providing electronic reports for agency audits. I had to ensure all NCIC users were current with their certification utilizing NCIC system. I provided all new NCIC users with training and testing and all of the existing users with recertification training and testing. As the IT Manager I was responsible for training staff, ensuring they were following DOJ information security policy and procedure. I conducted routine audits and reported all violations to DOJ Works with security officers, users, computer operators, and other support personnel to ensure security regulations are followed and that installation, and agency security standards are met Serves as team leader or as a participant in agency risk analysis and security tests and evaluations I assisted the US Attorney's Office, Office of Internal Affairs and the Department of Justice with staff and inmate investigations
- I possess the ability to remain calm and act quickly in emergency situations, handle aggressive inmates, and act to prevent life threatening situations, such as riots, hostage dilemmas, escapes, and medical emergencies I was a member of the Emergency Management Team and received extensive FEMA National Incident Management System (NIMS) training and is certified
- I have the ability to observe and pay attention to detail in order to recognize signs of discord and abnormal behavior
- As the IT Manager I provide phone support to other institutions for a variety of things such as JABS, Program/Op's Review, PIV, ZCM, FRACS, Tech Bulletins, Policy interpretations, Security Concerns, Best Practices, failed backups, Contingency Planning, etc.
- Responsible for setting up the institution 12 video conferences for ICE, Federal and local court hearings for inmate and training sessions and meetings for staff locally, regionally and nationwide.
- Gather statistical information, prepare reports and provide information to management to ensure strategic goals, performance works plans, and national objectives are met.
- Monitor Tennable Security reports for Vulnerabilities, identify local assets and correct or develop CAPS Report and investigate information security violations by staff. Report findings to the appropriate staff, investigate as needed, and write the report of findings. Violations range from inappropriate use of email and the internet, e-mailing sensitive information, disclosing sensitive information on the network, and removing sensitive information from the work place without proper approval.
- Develop and maintain local policy and procedure at the institution level to ensure compliance with national policy, law, and security regulations of the American Correctional Association, the National Institute of Standards and Technology, and the Federal Bureau of Prisons.
- Serve in the acting capacity of the Executive Assistant in their absence. Provide direct oversight of outside operations, assist with executive correspondence when necessary, and communicate directly with the Warden and Associate Wardens when necessary. Presented to and assisted in the coordination of the Community Relations Board (CRB) meetings, VIP Tours, and Performance Work Plans (PWP) for the Warden, research of visiting dignitaries biographies for the Warden, and compilation of executive correspondence when needed. Develop and maintain contingency plans for the department including the annual Testing and reports of findings for each test.
- Have written numerous staff e-mails, reports, annual tests, Operational Review Reports, Staff Assist Reports, EMS Reports, ACA audits, evaluations, award nominations, Help Desk Tickets, and requests for new software/equipment approvals, Regional correspondence, Central Office correspondence, and Vendor correspondence
- Write and maintain the computer server documentation to ensure the information is available to restore the network as quickly as possible in case of emergency.
- Daily monitoring of the institutions computer information backup system and software.
- Work closely with Executive staff and special investigation staff and the Federal Bureau of Investigation to gather intelligence and evidence as requested. Provide expertise during the investigation regarding computer related issues.
- Served as a Reviewer in Charge and a team member on Operational Reviews for other disciplines at the institution.
- Participated as a team member on numerous program reviews with the Central Office.
- Installed and maintain wireless network to accommodate work stations for prevention of network, Sentry, Bopware and BEMR outages.
- Oversee and manage inmate computer labs for inmate programming, release preparation and re-entry at the institution. This includes servers and 20 zero client workstations, offering inmates the opportunity to learn GED, ESL, HVAC, typing, receive a Microsoft Office Certification, access to a resource center, and re
- entry initiatives as in resume writing.
- Manage budget for the IT Department ensuring program objectives are accomplished and institution needs following the established guidelines for purchasing.
- Coordinate and implement new hardware and software on the local network to ensure channels of communication are maintained.
- Mentor and counsel staff regarding individual grievances, performance issues, professional development
- goals employee relations and conflict resolution
- Offer guidance to individual grievances to determine the severity of the issue. professional development goals, employee relations and conflict resolution. Offer guidance to individual grievances to determine the severity of the issue
Education
- High School Diploma · Geral Education | General Studies
- Whitney M. Young High School, 211 South Laflin
Skills
LeadershipSecurity planningBudget administrationConflict resolution skillsDocumentation and reportingDocumentation ManagementSupervisionResponsibleCritical thinkingMultitasking abilitiesWritten CommunicationAdaptabilityComputer HardwareTraining & DevelopmentSafety and securityCorrectional facility proceduresFirearm operationsWeapons trainingEmergency ResponseCrime PreventionBackground investigationsFOID card holderEmergency ManagementInmate transportInspectionsBody searchesSecurity proceduresInmate movement controlCrowd controlRules of conductPlanning and CoordinationComputer proficiency
สรุปว่าจะได้อะไรจากตัวอย่างนี้
ตัวอย่างนี้ช่วยให้เห็นแนวทางการเขียนเรซูเม่สำหรับตำแหน่ง Dynetics | Jackson, MS ประสบการณ์ 20 ปี โดยเปิดด้วยบทสรุปที่บอกจุดเด่นของผู้สมัคร ตามด้วยประสบการณ์ทำงาน 4 ตำแหน่ง และข้อมูลการศึกษาที่จำเป็น พร้อมทักษะที่เกี่ยวข้องกับงาน คุณสามารถนำลำดับและวิธีนำเสนอไปปรับใช้ โดยเปลี่ยนรายละเอียดให้ตรงกับประสบการณ์จริงของคุณ
อย่างไรก็ตาม เรซูเม่ที่ชนะต้องเขียนให้ตรงตำแหน่งที่คุณสมัครโดยเฉพาะ ตัวอย่างนี้คือต้นแบบ ไม่ใช่สำเนา ทีมเรซูเม่ของเรารับเขียน Resume และ Cover Letter ภาษาอังกฤษให้โดดเด่นจากคู่แข่ง ส่งงานใน 2 วัน รับประกันความพึงพอใจ