Professional Summary
Results-oriented People Manager with experience in streamlining HR strategies that drive positive change, advance learning and development, maximize performance, enhance staff capabilities, and facilitate process improvements. Proven ability to attract/retain top talent, mentor employees, and advise executives on policy-related matters. Focused on creating a culturally diverse, safe, and engaging work environment by displaying a strong work ethic and commitment to promoting organizational values. Jan 2018 - Present Outline Crocs, Inc, Boston, MA People Manager Support all areas of HR, including HRIS, payroll, L&D, benefits, employee relation, and compensation for a world leader in innovative and casual footwear that sells 600M+ pairs in over 90 countries. Key Responsibilities Cooperate with stakeholders and executives in spearheading the development of HR agendas and project frameworks that support business-critical objectives. Refine multi-skilling capabilities by implementing recruitment, succession planning, on-boarding, training, and career development plans. - Administer compensation packages and benefits programs to attract, engage, and retain staff, in-line with budgets, job market expectations, and regulatory laws. Serve as a role model tasked with exhibiting the company's values, as well as prioritize diversity, equity, and inclusion requirements. - Act as an internal advocate that bridges management and employee relations, while addressing demands, grievances, and other internal matters. Analyze trends, provide daily guidance on policy creation, modify talent acquisition plans, address daily staffing needs, and build high morale. - Implement performance measurements to gauge team success, recognize areas for improvement, and steer organizational efficiency. Conduct exit interviews with outgoing staff to determine reasons for leaving the company. - Plan and lead team building activities, handle disciplinary issues according to company standards, as well as maintain records of attendance and performance. Key Achievements Helped four divisions exceed goals by 25% due to integrating impactful orientation, training, and bonus pay initiatives. Minimized staff turnover rate by 70% as a result of embedded a cultural mindset that enabled people to thrive in the workplace. - Advanced on-time performance appraisals from 65% to 100% by continuously assisting managers who required ongoing support. - Implemented HR programs that led to a 30%+ increase in business growth, employee engagement. Jul 2016-Dec 2019 Outline Virgin Hotels, Boston, MA People Manager Advised on training and development needs assessments to improve the efficiency of staff performance, for a lifestyle hospitality brand that combines heartfelt service, value, and a seamless/personalized hotel experience for 20K+ guests globally. Key Responsibilities - Directed interview recruitment, selection, leadership development, and succession planning activities across all business functions. Assigned tasks and projects to according to employees' strengths and weaknesses.