ตัวอย่าง Resume ผู้จัดการฝ่ายปฏิบัติการ (Operations Manager) ฉบับที่ 58

Professional Summary

A customer service-oriented Operations Manager with 6+ years of experience in the fitness industry, and a focus on corporate policy and process efficiency. Committed to promoting the highest standards and company values as the new Operations Manager for Fit to Fittest. PROFESSIONAL OPERATIONS MANAGER (October 2019-Present) Gold's Gym, Preston Center, Dallas, TX Reduced operating budget by 2.5% or 2+ years through establishing a new inventory management system Implemented new staff training process, incentive program, and career advancement initiatives to identify, coach, and support 25+ high performers and management trainees, resulting in a 22% decrease in staff turnover Streamline business outreach and re-engagement of 200 lost customers in coordination with the Marketing department - Uphold the highest standards of club cleanliness and staff conduct SALES MANAGER (June 2016-September 2019) Gold's Gym Preston Center, Dallas, TX Oversaw and expanded a sales team from 8 to 12 members, implementing effective training and mentoring strategies that led to 5 team members earning the "Best Salesperson of the Month" under my leadership Spearheaded 20+ professional development workshops and training programs to enhance team performance, scheduling, and event organization FITNESS ADVISOR (April 2012-May 2016) 24 Hour Fitness, 7th Street, Sacramento, CA - Achieved highest new member sign-ups in Sacramento for 3 consecutive months (January to March 2013) - Introduced, onboarded, and built relationships with 340+ club members, resulting a 20% increase in member retention - Developed and nurtured 33+ new business leads in the community through cold calling and conducting surveys

Education

• Bachelor of Business Administration (May 2012)

Skills