ตัวอย่าง Resume ผู้จัดการฝ่ายปฏิบัติการ (Operations Manager) ฉบับที่ 148
Resume Example Operations Manager #0148 ประมาณ 894 คำ
เรซูเม่ฉบับนี้เป็นตัวอย่างสำหรับตำแหน่ง Elsupermarkets - OPERATIONS MANAGER ระดับอาวุโส มีประสบการณ์รวมประมาณ 20 ปี เรานำมาวิเคราะห์เพื่อให้เห็นว่า โครงสร้างมีจุดเด่นอย่างไร และส่วนใดนำไปปรับใช้กับข้อมูลของคุณได้
จุดเด่นของฉบับนี้ มี Professional Summary ที่สรุปความสามารถหลักก่อนเข้าสู่รายละเอียดประสบการณ์ทำงาน
สิ่งที่ควรสังเกตในตัวอย่างนี้
- ประวัติงานต่อเนื่อง 20 ปี เห็นการเติบโตของตำแหน่งได้ชัด
- Professional Summary กระชับ ใช้คำที่สื่อความสามารถได้จริง
- มีทักษะแยกเป็นหมวด 40+ รายการ ให้ HR เห็นสเปกครบถ้วน
Professional Summary
OPERATIONS MANAGER Skilled Operations Manager talented at improving team performance through innovative management techniques. Offers thoughtful, comprehensive and constructive feedback to staff members to promote productivity and company loyalty. Organized, dependable, hardworking, team-oriented, and results- driven professional with 20 years of proven success with extensive leadership and management experience, resulting in cost effective resource utilization, improved productivity, and achieving overall company goals. Employ strategic thinking, innovative problem solving, and outstanding leadership skills to deliver exceptional results
Highlights
- Microsoft Office - Strategic planning - Analytical Personable Team building Cost reduction and containment - Relationship building Troubleshooting and problem solving - Dedicated
- Increased productivity by 7% by observing workflow, removing barriers and continuing improvement
Experience
Elsupermarkets - OPERATIONS MANAGERSalinas, CA 01/2012 - Present
- Direct and control the day to day tactical operations in the most cost effective and customer satisfying manner by leading and coaching a high performance team; ensuring a high level of Total Customer Satisfaction and ensuring that all employees understand and follow Safety & Security procedures Provide daily oversight of operations to ensure that high levels of service, production and quality metrics are achieved through developing, motivating, monitoring and coaching Work with management to plan staffing levels to ensure adequate coverage to execute daily reporting mechanisms that that provide critical points to data to business trends and overall operational performance Communicate effectively vely with employees regarding changes s of procedures, the company's initiatives and program roll outs Responsible for training, recruiting, counseling, coaching, administering disciplinary actions and the writing performance assessments Execute daily operations to meet & exceed department service goals and objectives.
- Ensure prompt and accurate completion of all service requests by customers. Research and resolve service issues and implement long term solutions.
- Drive margin by controlling costs.
- Achieve maximum efficiency and quality service, including productivity targets.
- Recommend solutions and changes for improving operational excellence Ensure compliance with Federal, State/Provincial and local laws, as well as, Iron Mountain policies and procedures. Take active role in Facilities Self Audit program Consistently meet & exceed customer service standards and act as model exemplary of customer service behaviors.
- Meet with the front line team regularly to review service levels, performance and obtain feedback. Conn's, Inc. - PRODUCTION MANAGER/PROJECT MANAGER/OPERATIONS MANAGER I & II Katy, TX 01/2001 - 01/2012
- Provided leadership, training, and direction of personnel to ensure jobs are completed in timely manner.
- Streamlined and implemented effective Standard Operation Procedures to meet and exceed customers' expectations Worked collaboratively with the sales team to plan, coach, and manage projects; identified strengths and weaknesses of the sales team to improve work performance. Collaborated in pre-sales activities to determine customer requirements, expectations, and helped write Statement of Work to accompany proposals Conducted yearly, quarterly, monthly and weekly quancys quality, security, and financial audits Promoted an environment of integrity and responsibility in the workplace and cultivated a positive work climate by developing a relationship between all departments.
- Analyzed and adjusted cost of goods and reconciled profit and loss income statements to achieve financial goals Effectively managed multi-million dollar projects across the country for a variety of industries including Oil and Gas, Banking, Insurance, Health, Legal and Human Resources Provided leadership and management training for Site Managers while training and developing over 70 employees on logical document determination, scanning, image conversion and classification of documents.
STORE MANAGERCity, STATE 01/1992 - 01/2001
KINKO'S, INC
- Supervised more than 30 employees and administered branch sales performance while meeting and exceeding profitability objectives Provided support to a team of sales professionals and their corresponding accounts Streamlined overall branch operations by changing the work flow, reorganizing current employees, training, and instilling a winning philosophy that resulted in a significant improvement in store ranking from the bottom ten in the company to the top 10 in just 18 months Trained, developed and promoted Assistant Branch Managers to Branch Managers for other locations Successfully increased revenue with an average of 16%.
- Last revenue increased went from $1.5 Million to $2.2 million; increased net operating profit from 6% to more than 17% in 18 months Provided development tools to other peers in order to increase their performance results.
Education
- MASTER: BUSINESS ADMINISTRATION HUMAN RESOURCES MANAGEMENT · BUSINESS ADMINISTRATION HUMAN · RESOURCES MANAGEMENT
- BACHELOR OF ORGANIZATIONAL LEADERSHIP
- BROWARD COMMUNITY COLLEGE
- ASSOCIATE OF SCIENCE: · MARKETING MANAGEMENT · MARKETING MANAGEMENT · 4 Project Managers by the Hampton Group, Professional Project Manager Course Dale Carnegie Management Training Course Dale Carnegie Leadership Training for Managers Course Covey's Principle Centered · Leadership Course Covey's The 7 Habits of Highly Effective People Course Communication for Effective Leadership Course Total Quality Management · Course Day-Timer 4-Dimensional · Time Management Course
Skills
Adobe AcrobatBankingcoachcoachingconversioncounselingCustomer Satisfactioncustomer servicedirectionEnglishfinancialfinancial auditsHuman ResourcesimageInsuranceLeadershipLeadership TrainingLegalManagement TrainingExcelPowerPointMicrosoft WordOilAdobe PageMakerpersonnelphilosophypoliciesprofitprofit and lossproposalsqualityrecruitingreportingResearchSafetysalesscanningSpanishstaffingTime Management
Languages
Bilingual with proficiency in English and Spanish.
สรุปว่าจะได้อะไรจากตัวอย่างนี้
ตัวอย่างนี้ช่วยให้เห็นแนวทางการเขียนเรซูเม่สำหรับตำแหน่ง Elsupermarkets - OPERATIONS MANAGER ประสบการณ์ 20 ปี โดยเปิดด้วยบทสรุปที่บอกจุดเด่นของผู้สมัคร ตามด้วยประสบการณ์ทำงาน 2 ตำแหน่ง และข้อมูลการศึกษาที่จำเป็น พร้อมทักษะที่เกี่ยวข้องกับงาน คุณสามารถนำลำดับและวิธีนำเสนอไปปรับใช้ โดยเปลี่ยนรายละเอียดให้ตรงกับประสบการณ์จริงของคุณ
อย่างไรก็ตาม เรซูเม่ที่ชนะต้องเขียนให้ตรงตำแหน่งที่คุณสมัครโดยเฉพาะ ตัวอย่างนี้คือต้นแบบ ไม่ใช่สำเนา ทีมเรซูเม่ของเรารับเขียน Resume และ Cover Letter ภาษาอังกฤษให้โดดเด่นจากคู่แข่ง ส่งงานใน 2 วัน รับประกันความพึงพอใจ