ตัวอย่าง Resume ผู้จัดการฝ่ายปฏิบัติการ (Operations Manager) ฉบับที่ 233

Professional Summary

Jessica Claire Experienced in personnel management. Skillful delegation, organization, written/verbal communication skills. Proven experience in building relationships. Excellent problem-solving, risk mitigation, conflict resolution, influencing skills.

Experience

Education

• Barnes And Noble College | City, STATE · 06/2005 to 04/2020 · Expanded customer base to include the local schools, increasing store sales from $1 Million a year to $3.5 Million in 2 years · The first store in the Region (Philadelphia and NJ) to streamline digital textbooks · Implemented purchasing processes for students to obtain instant access to books · Increased sales by $66,000.00 for the Fall semester of 2018 · Collaborated with the IT department to automate a manual process of tracking student's financial aid from an excel file to storing/retrieving data via server · Responsible for replenishment, ordering of merchandise/products to capitalize on current and future sales trends; optimizing presentation, zone maintenance and customizing selection to maximize sales and profitability · Created an administration-wide Customer Service Training Program · It was originally developed to acclimate Booksellers to the company's culture
• This was later adopted by the college and used to implement a customer service practice with the security and receptionist department · Establish staffing plans by recruiting, onboarding, training, and assignments · Responsible for managing employee scheduling and delegating operational tasks; evaluate and manage employee performance.
• Master | Business Administration
• Franklin University, Columbus, OH · Currently Enrolled 1 · B.O| Business Administration
• Franklin University, Columbus, OH · AAO | Administrative Management
• Cumberland County College, Vineland, NJ

Skills