ตัวอย่าง Resume ประชาสัมพันธ์ (Public Relations) ฉบับที่ 111

Professional Summary

Jessica Claire Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience include office management, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary public speaking and team collaboration. Able to readily adapt to change and exceed quality expectations.

Education

• Santa Monica College, Santa Monica, CA · BEO Communications
• California State University - Long Beach, Long Beach, CA
• High School Diploma
• John C Fremont High School, Los Angeles, CA · EXPERIENCE FULFILLMENT SPECIALIST · Quad/Graphics, Inc. | Effingham, IL · 12/2019 to CURRENT · Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives. · Accepted, processed and filled orders quickly and accurately. · Maintained working order of facility equipment by coordinating repairs, ordering new equipment and retiring outdated equipment. · Communicated with customers to discuss packing needs and any special items or circumstances. FACILITIES COORDINATOR/PUBLIC RELATIONS SPECIALIST · Addepar | Mountain View, CA · 06/2014 to 11/2020 · Handled supply purchases and inventory management for office operations and equipment maintenance. · Scheduled maintenance for office equipment to keep machines operating efficiently. · Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable. · Trained numerous employees on best practices and protocol while managing teams to ensure optimal productivity. · Pitched in to help with office tasks during busy periods and staff absences. · Managed daily operations within the office by supporting continuous delivery of excellent services and · care. · Oversaw customer service and satisfaction initiatives, reporting to management on successful strategies. · Coordinated office activities and operations to secure efficiency and compliance with company policies. Planned and executed successful corporate meetings, lunches and special events for groups of up to 10. · Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care. · Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments. · Called in equipment repair services and maintained office supplies by ordering new inventory. Organized and maintained documents, files and records. · Worked with management team to improve workflows and eliminate unnecessary tasks. · Collected customer feedback and recommended procedural or product changes to enhance future service delivery. · Trained new employees on company customer service policies and service level standards. · Evaluated customer account information to assess current issues and determine potential solutions · Coached, monitored and motivated new agents to boost performance and enhance job knowledge. · EXOCUTIVE ASSISTANT · Firehouse Subs | Foley, AL · 04/2013 to 06/2014 · Assisted in all aspects of operations for the organization, providing direct support to employees and customers. · Actively participated in team collaboration initiatives to plan for the company's future growth. · Managed phone calls from clients and provided informative answers to questions. Contacted prospective clients per week to foster new business. · Greeted all guests with a positive demeanor and asked open-ended questions to determine what he or she needed. · Ensured that all paperwork was accurately and properly completed while overseeing a heavy load of office administration tasks. · Answered client questions and addressed problems and complaints in person and via phone. · Kept executives up to date on changing business information by documenting meetings, tracking documentation and collecting team data. · TEOM MEMBER/CASHIER · Express, Inc. | Valencia, CA · Looked for ways to go above and beyond job requirements. · Built and maintained effective relationships with peers and upper management. · Upheld high standards of productivity and quality in all areas of operations. · Corrected issues in timely manner to maintain productivity goals. Picked up and moved boxes weighing numerous pounds. · Worked hard to learn all required tasks quickly and maximize performance. Drove team success by completing jobs quickly and accurately. Processed an average of number transactions each day in a timely manner. · Kept the showroom clean and maintained neat, orderly product displays. Assisted customers with store and product complaints.
• SACES ASSOCIATE · Gamestop | City, STATE · Kept system inventory tracking accurate and updated for optimal usage. Provided expert product and service information. · 04/2011 to 06/2013 · 11/2010 to 03/2011 · Maintained necessary inventory levels and facilitated ordering of products from suppliers.

Skills