Professional Summary
SKILLS O Jessica Claire OPERATIONS MANAGER Cnh Industrial | Mount Vernon, IN Responsible for daily operation of FDL Fisher Dedicated Logistics 06/2014 to CURRENT Ensure and provide on time scheduled delivery of Pharmaceutical, Medical, Scientific and Chemical Supplies to High Value, High Priority accounts Responsibilities include training, recruiting, scheduling, dispatch, payroll, route coverage, compliance, customer service, on call 24/7 days a week Maintain a high level of communication between all branches of Thermo Fisher Fleet management, Sales, Customer Service, Warehouse Operations and TQ corporate office contacts. Maintain a high level of Safety Standards within the Fleet - constant and continuous Safety Training in regard to Anti Terrorism, Truck and Cargo Security, Defensive Driving, Certifications on recurring and annual Hazardous Materials Transport, DOT, FMCSA and OHSA Compliance Ensure that all permits, authorizations, insurance and registrations are up to date and ready for inspection at any time. Hold Drivers accountable for following proper company policies and procedures while maintaining a high level of customer satisfaction Improved Employee retention, eliminated costs associated with Temporary Staffing agencies. Made many improvements to dispatch and routes, to ensure cost effective route planning, reducing miles and fuel costs. Added new accounts, increased sales and volume looked to reduce or eliminate stops that were no longer generating volume. Initiated an atmosphere of Team Work and Dedication Established a positive reliable relationship with Vendors and other Driver Staffing Agencies TROCK DRIVER The Sundt Companies | Salt Lake City, UT 06/2008 to 06/2014 Maintain a high level of customer satisfaction by providing dedicated on time delivery - to very time sensitive accounts and dealing directly with clients to quickly resolve and problems or issues Cross Trained on other routes - familiar with all Chicago Metropolitan areas including Michigan and Wisconsin Checked all load-related documentation to ensure that it is complete and in compliance in regard to transporting Hazardous Materials. Be ready to pass any and all potential DOT Inspections of the vehicle and ensure load adjustments are made continually throughout the day for proper securement and security of product. Excellent Navigation and Map reading skills ability to re-route and stay on Truck designated routes. Ensure safe delivery of product by following all procedural and safety training while inside and outside the vehicle, excellent safety record. SCCIOOL BUS DRIVER Distinctive Schools | Detroit, MI 07/2007 to 06/2008 - Provide On Time Safe Courteous Service for Several School Districts Attended Safety Meetings on a Continuing basis, Defensive Driving Skills, Anti Terrorism. Willing to travel and work as a needed replacement driver for the Westmont, Batavia, and Rockton Centers After route took another position within the company to perform light duty maintenance. Completing reports and performing fluid checks, completed visual inspections of wiring, belts, hoses, tires, mechanical connections on entire fleet noting any immediate concerns to the service manager so any defects could be addressed and corrected before dispatch next day. DFOVER Fedex | Clinton, MI 06/2011 to 06/2014 Provide Safe and Courteous Driving Services for Residents of Assisted Senior Living Center. Working weekends - Saturday and Sunday Provided Special Needs services for those in Wheel Chairs, Walkers, utilizing lift and following proper safety procedures to get residents on and off the bus safely. Performed needed Pre - Post Trips, ensured DOT Compliance, responsible for Vehicle Maintenance, Fuel, Maintain Appearance guidelines. Keep needed daily communication logs inside the vehicle and at front desk for scheduling current and upcoming appointments. Be sure that any and all changes are properly communicated through all chains of command - to ensure that there are no failures or missed appointments Take residents to Doctors Appointments, Dialysis, Special Family Outings, help schedule scenic tours, church service and special event outings by reporting directly to the activities director Worked concierge answering phones, taking appointments, sending and forwarding calls for all members of staff. Meeting and Greeting all guests and family members that come through the front entrance and ensuring that they receive a very positive experience. Management professional versed in all aspects of operations management, from scheduling and finance to production and marketing. Possesses exceptional communication, organizational and presentation capabilities. Operations Management Team Building Employee Development and management Administrative Skills Materials accountability - Ability to do presentations and training seminars Excellent time management skills Customer - Oriented Current CDL Trained in DOT, CSA, FMCSA, OSHA, HM Endorsement