ตัวอย่าง Resume งานบริหารโครงการ (PMO) ฉบับที่ 179
Resume Example PMO #0179 ประมาณ 1296 คำ
เรซูเม่ฉบับนี้เป็นตัวอย่างสำหรับตำแหน่ง PMO PROGRAM PERFORMANCE MANAGER ระดับอาวุโส มีประสบการณ์รวมประมาณ 20 ปี เรานำมาวิเคราะห์เพื่อให้เห็นว่า โครงสร้างมีจุดเด่นอย่างไร และส่วนใดนำไปปรับใช้กับข้อมูลของคุณได้
จุดเด่นของฉบับนี้ แสดงประสบการณ์ทำงาน 4 ตำแหน่ง พร้อมหน้าที่และผลงานของแต่ละช่วงอย่างเป็นลำดับ
สิ่งที่ควรสังเกตในตัวอย่างนี้
- ประวัติงานต่อเนื่อง 20 ปี เห็นการเติบโตของตำแหน่งได้ชัด
- มีการกล่าวถึง SAP ซึ่งเป็นสิ่งที่ HR สายงานบริหารโครงการ ให้ความสำคัญ
- ประสบการณ์ 4 ตำแหน่ง ไล่ระดับจาก Junior ขึ้นไปจนถึงตำแหน่งปัจจุบัน
- Professional Summary กระชับ ใช้คำที่สื่อความสามารถได้จริง
- มีทักษะแยกเป็นหมวด 31+ รายการ ให้ HR เห็นสเปกครบถ้วน
Professional Summary
Strategic, client-focused leader with Program Management Oversight experience and 20+ years' experience managing projects and teams within a wide variety of environments and circumstances. Strong ability to work across multiple departments in order to hit targets on time and under budget for global clients from industries such as telecommunications, automotive, retail, and banking.
Experience
PMO PROGRAM PERFORMANCE MANAGER03/2015 - Current
Panera Bread Co
- Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
- Identified business issues, creating customized solutions for individual problems.
- Delegated work to staff, setting priorities and goals.
- Automated office operations, managed client correspondence and tracked records.
- Coached staff on strategies to enhance performance and improve customer relations.
- Addressed internal and customer-related issues each day and affected strategic resolutions.
- Coordinated extensive planning, development of project milestones and budget for complex contracts.
- Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
- Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Reduced process gaps, effectively managing and training employees on best practices to ensure optimal productivity.
- Recruited and trained new employees to meet job requirements.
- Coordinated work of 100+ employees by offering clear direction and motivational leadership.
- Applied continuous improvement program in daily activities to boost productivity, improve quality and reduce costs.
- Treated associates with fairness and respect, providing recognition of accomplishments.
- Reviewed employee performance and delivered constructive feedback to improve performance.
- Large scale client program oversight for both interior and exterior programs
- Lead multiple account teams that provide full project life cycle execution, to include due diligence, budget management, design, engineering, landlord approvals, permitting, manufacturing, installation, and close out
- Coordinates with other functional areas (Supply, Sales, Art, Engineering
- Ensure key deliverables on diversity spend are met through awards
- Conduct risk analysis and mitigation as necessary to ensure smooth outcome of each site within an overall project
- Maintain ISO 9001 Certification through use of best practices and processes, weekly audits, and yearly compliance checks
TEAM MANAGER09/2010 - Current
- Provide ongoing communication and support to clients regarding all aspects of the project
- Provide leadership to ensure achievement of the account's targets including revenue, profitability, cash flow, and asset management
- Work with cross-functional team to develop and implement a business strategy to achieve objectives for growth in revenue and profitability
- Implement project plans for each account
- Supervised and monitored team productivity by observing daily activities.
- Initiated training sessions and coached employees to develop effective staff.
- Established quarterly and annual goals as well as operational tactics to achieve targets.
- Coordinated and encouraged professional development among direct reports.
- Solved problems, handled escalated issues and mitigated risks.
- Drove account financials through team utilization, optimal staffing levels and schedule adherence.
- Delegated work assignments and prioritized tasks.
- Identified business issues, creating customized solutions for individual problems.
- Upheld internal standards and productivity goals to meet KPI's and SLA's.
- Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
- Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
- Coordinated extensive planning, development of project milestones and budget for complex contracts.
- Inputted customer data into Principle Connect system, safeguarding financial and personal information to avoid breaches.
- Applied continuous improvement program in daily activities to boost productivity, improve quality and reduce costs.
- Recruited and trained new employees to meet job requirements.
- Developed team members into supervisors and department managers to promote family-based and performance- oriented culture.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Met with each associate to establish realistic monthly sales goals.
- Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
- Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
- Coached staff on strategies to enhance performance and improve customer relations.
DIRECTOR OF PROJECT MANAGEMENT01/2009 - 09/2010
NW Sign Industries
- Led subcontractor meetings to convey project requirements, scope, milestones and regulatory compliance.
- Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Built solid relationships with subcontractors to optimize cost savings and complete jobs within set deadlines.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Focused on project monitoring and management by developing forecasts and tracking expenses.
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
- Utilized schematics, drawings and specifications to complete schedules and budgets for each project phase.
- Modified project plans when needed to better align with organizational objectives.
- Protected project budget by tracking expenses and intervening to prevent overpayments or misuse.
- Researched and selected project vendors and consultants.
- Proposed or approved modifications to project plans.
- Allocated resources related to staff, materials and budgetary allowances.
- Submitted budget estimates, progress reports and cost tracking reports.
- Negotiated to secure favorable quotes and contracts for supplies.
- Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
- Assigned work and monitored performance of project personnel.
Business Manager/Team Lead04/2001 - 01/2009
ImagePoint Inc
- Supervised a team of up to fifteen employees, which included conducting interviews, bi-annual reviews, developing performance plans, determining salary/merit increases and hiring/terminations when necessary
- Responsible for management of several accounts with a net worth of $40 million
- Worked with purchasing and outsourced vendors on customer bids
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Defined appropriate metrics and measurements to drive results.
- Integrated customer-centric advertising workflow methodology toward ad delivery initiative and drove profitability through cost-reducing strategies.
- Compiled and verified data to resolve issues and streamline efficiency.
- Wrote reports outlining results to facilitate management decision making.
- Identified needs of customers promptly and efficiently.
- Due to Financial Hardship, ImagePoint closed 1/9/2009
Education
- TUSCULUM COLLEGE - Knoxville, TN
- Bachelor of Arts: English
- UNIVERSITY OF TENNESSEE - Knoxville, TN
Skills
Microsoft OfficeMaringo/SAPSlackGoToWebExGoogle DocsSocial MediaPerformance EvaluationsInterpersonal RelationsBusiness Unit OversightFiscal ManagementTime ManagementComplex Problem SolvingCost ControlProject PlanningStaff TrainingRevenue ForecastingBudget ManagementEmployee DevelopmentCustomer Relationship ManagementProfessional and CourteousTeamwork and CollaborationBusiness DevelopmentInter-Department CollaborationGood JudgmentDecision MakingMS OfficeCalm Under PressureStrategic PlanningProcess ImprovementDocumentation and Reporting
สรุปว่าจะได้อะไรจากตัวอย่างนี้
ตัวอย่างนี้ช่วยให้เห็นแนวทางการเขียนเรซูเม่สำหรับตำแหน่ง PMO PROGRAM PERFORMANCE MANAGER ประสบการณ์ 20 ปี โดยเปิดด้วยบทสรุปที่บอกจุดเด่นของผู้สมัคร ตามด้วยประสบการณ์ทำงาน 4 ตำแหน่ง และข้อมูลการศึกษาที่จำเป็น พร้อมทักษะที่เกี่ยวข้องกับงาน คุณสามารถนำลำดับและวิธีนำเสนอไปปรับใช้ โดยเปลี่ยนรายละเอียดให้ตรงกับประสบการณ์จริงของคุณ
อย่างไรก็ตาม เรซูเม่ที่ชนะต้องเขียนให้ตรงตำแหน่งที่คุณสมัครโดยเฉพาะ ตัวอย่างนี้คือต้นแบบ ไม่ใช่สำเนา ทีมเรซูเม่ของเรารับเขียน Resume และ Cover Letter ภาษาอังกฤษให้โดดเด่นจากคู่แข่ง ส่งงานใน 2 วัน รับประกันความพึงพอใจ